Jiayu G5 Quad Core MTK6589 4.5 Inch OGS IPS screen Smart Phone RAM 2GB Dual Camera 32GB

Questions on Jiayu G5 Quad Core MTK6589 4.5 Inch OGS IPS screen Smart Phone RAM 2GB Dual Camera 32GB

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• From ying at 6/21/14 9:26 AM
  • hello,
    
    how can i delete the root? i don t need that.
    
    thanks
  • Jiayu Mobile:
    Thank you for your mail.
    Please choose Setting==>>Reswt your phone.
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• From Thanos at 6/10/14 9:46 AM
  • pls i like to bye Jiayu G5 Quad Core ,can you tell me please SAR Body and SAR head?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Quad Core are out of stock,please check Jiayu G5S MTK6592 Octa Core Mobile Phone.
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• From Erik at 6/10/14 2:50 AM
  • Hello Jiayu Mobile,
    
    I ordered 2 G5's, a black one and a white one.
    (black seems to be out of stock now?)
    The order was placed 06-04 but it's still processing?
    When will you ship the phones?
    
    best regards,
    Erik
    
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5S MTK6592 Octa Core White Color version was delay,we will update the tracking number for you in 3-5 business days.
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• From Thanos_the_GREEK at 6/6/14 2:23 PM
  • I would like to buy G5 phone but i have 2 questions
    1)How much radiation does a mobile phone radiates at our head and how much at our body?(I hope that your measurements are reliable.)
    
    2)Βetween(with Quad Core) the G4 and G5( is there any difference at the analysis of the colours in the screen?
    
    thnks :)
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Octa Core and G4 Octa Core are the screen difference.
    We will release the fully test report on our website.
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• From BENKID at 5/16/14 12:58 PM
  • I am from nigeria and would want to get the g5,so how and where can this happen? pls email your reply to my inbox too please.
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 up to Jiayu G5S MTK6592 Octa Core.
    We support shipping to Nigeria and you will got your package in 3-5 business days.
  • Do you find this question helpful?  Yes   No
• From A.Antony at 5/12/14 8:06 AM
  • hello,
    i am greatly interested in JiaYu G4 youth. I would like to know if this phone is available and
    is there any offer on this phone. and what is the final price for it?
    how much will it cost me ( in US$) to ship this phone to kuwait and how many days will it take to deliver ?
    
    Thanks a lot
  • Jiayu Mobile:
    Thank you for your mail.
    We have Jiayu G4C Mobile phone in stock and ready to send,the shipping cost is 12.4USD.
    You will got your package in 3-5 business days by Express.
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• From Dominik at 5/7/14 1:36 AM
  • Hi,
    Is Jiayu G5s has 3G WCDMA 900Mhz?
    Becouse Jiayug G5 dosn't have 900 Mhz only 2100Mhz.
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Mobile Phone support WCDMA 2100MHz.
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• From Xenia Galajda at 4/24/14 1:06 PM
  • Dear Jiayu,
    Thank you for your answer. Could you help me where to upload or send the picture of my broken phone?
    Thanks,
    Xénia
  • Jiayu Mobile:
    Thank you for your mail.
    Please check it here (http://www.jiayu-store.com/contacts/)
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• From Xenia Galajda at 4/23/14 1:27 PM
  • Dear Jiayu,
    
    I received a smart phone Jiayu g5 from my husband. Unfortunately I broke the rear bottom of the glass . I can not find replacement glass in the shop. Could you help me how to buy one?
    
    Thank you very much.
  • Jiayu Mobile:
    Thank you for your mail.
    Can you take some pictures for us? We will check it for you soon.
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• From aleksandr zhdanov at 4/22/14 7:11 AM
  • когда будет в наличии G5 расширенной версии с батареей 3000mAh?
  • Jiayu Mobile:
    Thank you for your mail.
    You can add 3000mAh battery on your shopping cart.
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• From brian at 4/15/14 4:14 PM
  • How do I remove all the chinese apps from the G5? This is very annoying. I cannot remove it from the menu. For example the calendar, I am not chinese, I do not want my screen filled up with chinese apps that I cannot read.
  • Jiayu Mobile:
    Thank you for your mail.
    Please choose Setting==>>Apps==>>Uninstall Apps.
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• From A Zara at 4/15/14 2:51 PM
  • Hello
    
    I'm interested in Jiayu G5 Advanced 4.5 Inch Gorilla Glass Screen MTK6589T RAM 2GB Black with 4G support, with 3000ma battery.
    
    1 - how much US$ it will cost me .
    
    
    Thanks a lot
    
    pl
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Mobile Phone up to MTK6592 Octa Core Android Smart Phone,support GSM and 3G WCDMA network.
    Please check
    http://www.jiayu-store.com/jiayu-g5-mtk6592-octa-core-4-5-inch-corning-gorilla-ips-screen-ram-2gb-android-smart-phone.html
    
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• From Albie at 4/14/14 8:30 PM
  • Dear friends of Jiayu store,
    
    I am thinking of buying one of your products (Jiayu G5 and a G5 black silicone cover). I am contacting you as I would like to get an European charger although I live in the UK and also want to make sure I get a black silicone cover as you say on the website you send them on random bases.
    
    I would appreciate if you could let me know if there is any procedure once a client has purchased some of your products and wants to get some specific stuff.
    
    Many thanks for your time.
    
    Best Regards,
    
    Albie
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Mobile Phone up to MTK6592 Octa Core.We will support Jiayu G5 MTK6592 Order service soon.
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• From A Zara at 4/13/14 8:45 PM
  • Hello
    
    I'm interested in Jiayu G5 Advanced 4.5 Inch Gorilla Glass Screen MTK6589T RAM 2GB Black with 4G support, with 3000ma battery.
    
    so , how much US$ it will cost me plus cargo charges to Saudia Arabia .
    
    Thanks a lot .
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Phone come with 2000mAh battery and you can buy 3000mAh battery.
    The shipping cost to Saudia Arabia is 12.4USD.
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• From Jan Červinka at 4/9/14 12:06 PM
  • Hello,
    
    I bought a smart phone Jiayu g5. I broke the rear bottom of the glass . I can not find replacement glass in the shop. Can you help me?
    
    Thank you very much.
  • Jiayu Mobile:
    Thank you for your mail.
    Our after sale service will contact you soon.
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• From bitripper at 4/8/14 11:09 PM
  • is FM will work here in the philippines?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Mobile Phone FM Radio support working in Philippines.
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• From norbiati at 4/8/14 7:08 AM
  • qual o forma de envio? china post, hk post, DHL etc...
    a origem é a china certo?
    obrigado
  • Jiayu Mobile:
    Thank you for your mail.
    We support Express DHL and Airmail shipping Singapore Post shipping.
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• From Francisco Rodrigues at 4/8/14 6:11 AM
  • Hi
    
    I.m from Portugal and i Can I make a pre-order or ordering and waiting time?
    
    thanks in advance
  • Jiayu Mobile:
    Thank you for your mail.
    We support shipping to Portugal and when we support pre-order,we will email you.
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• From José L. de Hoyos at 4/4/14 11:33 AM
  • Doyou have User's Manual in Spanish or English?
    
    Could you tp send it ?
    
    Thank you in advance for your cooperation
  • Jiayu Mobile:
    Thank you for your mail.
    We will release Jiayu G5 User Manual on our website.
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• From quazi at 4/4/14 7:08 AM
  • hi, I got one of this. using it in Bangladesh. help me on.
    1. how to install change calendar to English.
    2. what is Baidu IME apps.
    3. how to upgrade the os to 4.3 or 4.4
    
    please email me the solution.
    thank you.
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Mobile Phone pre-installed with English and you can download apps from Google Play Store.
    We will release the latest firmware ROM on our website.
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• From angelo at 4/3/14 8:32 AM
  • Hi ,I would to buy this item but is possible to have installed italian language and a ship as gift with 50 usd.if this is possible I will buy this item.tanks
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Phone pre-installed wit Italian Language and we will print your package value under 50USD.
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• From Medgyesi Tibor at 3/31/14 2:20 PM
  • Hi,
    Is it Hungarian language on this phone?
    Tibor
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Phone do not pre-installed with Hungarian language.
  • Do you find this question helpful?  Yes   No
• From Aliaksei at 3/31/14 12:58 AM
  • do you have english instruction manuals
  • Jiayu Mobile:
    Thank you for your mail.
    We will release the manual on our website.
  • Do you find this question helpful?  Yes   No
• From Aaron James at 3/31/14 12:56 AM
  • Supports Skype Video Calls ?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Mobile Phone support Skype Video Calling.
  • Do you find this question helpful?  Yes   No
• From Alejandro at 3/31/14 12:55 AM
  • is there external hdmi port on it (not on the list)?
    
    Thank you
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Mobile Phone do not build in HDMI port.
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• From ads at 3/31/14 12:54 AM
  • Is there a manual for the jiayu? How do I get access?
  • Jiayu Mobile:
    Thank you for your mail.
    We will release Jiayu G5 Manual on our website.
  • Do you find this question helpful?  Yes   No
• From Milan Duchon at 3/30/14 5:12 AM
  • Jiayu G5 Quad Core MTK6589
    Hello
    Have this product in stock?
  • Jiayu Mobile:
    Thank you for your mail.
    We have Jiayu G5 Mobile Phone in stock and ready to send.
  • Do you find this question helpful?  Yes   No
• From ricardo at 3/27/14 6:48 AM
  • it is possible to declare a low value as $ 120 and as a gift?
  • Jiayu Mobile:
    Thank you for your mail.
    We will print your package value under 50USD.
  • Do you find this question helpful?  Yes   No
• From ricardo at 3/26/14 12:49 PM
  • the jiayu g5 work in Brazil? what form of shipping and payment?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Mobile Phone support working in Brazil and we support Express and Airmail shipping to Brazil.
    We support Paypal.
  • Do you find this question helpful?  Yes   No
• From Mary at 3/26/14 12:07 AM
  • Hello
    i want to buy Jiayu G5 Octa core version ,, when will it be in stock?
    can u please tell me the battery capacity of it?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Mobile Phone will be in stock next May,2014.Jiayu G5 Phone come with 2000mAh battery.
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• From user at 3/25/14 9:17 PM
  • When is this in stock?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Mobile Phone is in stock and ready to send.
  • Do you find this question helpful?  Yes   No
• From Jaume Fontbernat at 3/24/14 7:32 PM
  • It is possible to pre-order the S2 2 gb ram 32 gb rom in black color?
    The S2 model is well operating in Spain?
    Could you tell me when the G5 model will be available with the octa-core?
    
    Thank you very much for your attention.
    
    Best regards.
    
    Jaume.
  • Jiayu Mobile:
    Thank you for your mail.
    We will release Jiayu S2 Mobile Phone Black Color on our website.
    Jiayu S2 Phone pre-installed with Spanish and when we release new Jiayu Mobile,we will release on our website.
  • Do you find this question helpful?  Yes   No
• From david at 3/24/14 7:15 PM
  • I would like to buy the white Jiayu G5 Advanced. This item is currently out of stock. Do you know when it will be available to order?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 black Color version is in stock and ready to send,The White color version are out of stock.
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• From alfons Hendriks at 3/24/14 2:14 PM
  • where can I find a driver for the G5
  • Jiayu Mobile:
    Thank you for your mail.
    We will release the driver on our website.
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• From Лариса at 3/23/14 8:57 PM
  • Здравствуйте.
    Хотелось бы узнать о телефоне
    Jiayu G5 Quad Core MTK6589 4.5 Inch OGS IPS screen Smart Phone RAM 2GB Dual Camera 32GB и его доставке в Белоруссию
    
    Можем ли мы общаться на русском языке?
    
    с уважением Лариса
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Phone support shipping to Russia and the shipping cost is 12.4USD.
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• From hendrikskes at 3/21/14 5:21 AM
  • Hello
    I can not reset my phone because i can not unlock the screen of my mobile. How do i solve this?
    
    thanks
  • Jiayu Mobile:
    Thank you for your mail.
    Please hold the power button for 5-10 secdons as soft reset.
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• From babismusic at 3/20/14 1:15 AM
  • Hello
    
    Could you tell me if Black color cover is available at this time?
  • Jiayu Mobile:
    Thank you for your mail.
    We will release Jiayu G5 Black Color Silicone Case on our website.
  • Do you find this question helpful?  Yes   No
• From daniel buzatu at 3/19/14 8:14 AM
  • I ordered and paid a Jiayu 5.
    shipping bill may be priced at $ 50?
    Order #10500001452 (placed on March 18, 2014 7:15:20 AM PDT)
  • Jiayu Mobile:
    Thank you for your mail.
    We got your message and we will print your package value under 50USD.
  • Do you find this question helpful?  Yes   No
• From Abbas at 3/18/14 10:45 AM
  • hi sir. is the G5 Advanced smartphone available in pakistan? do you have any supplier in Islamabad/Rawalpindi (pakistan)? if it's not available in Pakistan then how can i get it. i am crazy in love with it. also please tell me the current price?please guide me with details how i can get it? thanks.
  • Jiayu Mobile:
    Thank you for your mail.
    We have Jiayu G5 Phone in stock and ready to send,we support shipping to Pakistan and you will got your package in 3-5 business days.
  • Do you find this question helpful?  Yes   No
• From briancol at 3/18/14 12:22 AM
  • how long is delivery as want for holiday
  • Jiayu Mobile:
    Thank you for your mail.
    You will got your package in 3-5 business days by Express.
  • Do you find this question helpful?  Yes   No
• From Avinash Vyas at 3/15/14 7:01 AM
  • my question is..can i buy jiayu g5 through your website with paypal...also do u deliver to india and if so, what are charges and delivery time...thanks
  • Jiayu Mobile:
    Thank you for your mail.
    We support shipping to India and you will got your package in 3-5 business days by Express.
  • Do you find this question helpful?  Yes   No
• From Ivan Marian at 3/15/14 1:47 AM
  • czech language ?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 phone do not pre-installed with Czech Language.
  • Do you find this question helpful?  Yes   No
• From Sandro at 3/13/14 7:36 AM
  • Good morning!
    
    I see this smartphone have HSDPA support.
    Which states are it compatible?
    I'm interested if work in Italy.
    Also it have NFC?
    If no, have you a smartphone with the same characteristics with NFC?
    How much to send it to Italy?
    
    Thanks
    Best regards.
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Mobile Phone do not support NFC,Please check Jiayu S2 Mobile Phone.
    The shipping cost to Italy is 12.4USD.
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• From Tullio at 3/12/14 7:26 PM
  • Buongiorno, vorrei acquistare lo smartphone G5 ADVANCE. Purtroppo non riesco a trovare la versione di colore bianco. E' disponibile?
    Inoltre vorrei sapere a quanto ammontano le spese di spedizione per l'Italia.
    Saluti
  • Jiayu Mobile:
    Thank you for your mail.
    We have Jiayu G5 Black Color version in stock and ready to send.The shipping cost is 12.4USD.
  • Do you find this question helpful?  Yes   No
• From John Wagner at 3/12/14 7:22 PM
  • Dear Sirs, I'm interested in a Jiayu G5 advance with 2gb 32 gb. But befor I'm going to order it, I'd like to know what the color of the back cover is. Additionally I'd like to ship with DHL express only. Is this possible for you?
    Many thanks in advance
    John Wagner
  • Jiayu Mobile:
    Thank you for your mail.
    We have Jiayu G5 Phone Black Color version in stock and ready to send.
    We support Express DHL.
  • Do you find this question helpful?  Yes   No
• From Fabian Fajardo Rodenas at 3/12/14 7:20 PM
  • hello.....
    para cuando tendrán el g5 advanced blanco? y el g6?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiyau G5 Phone is in stock and ready to send,Jiayu G6 Phone will be in stock in May,2014.
  • Do you find this question helpful?  Yes   No
• From Peter Sauer at 3/12/14 7:19 PM
  • Hello, i just bought a G5 Advanced, it is brilliant, however the User Manual is missing. Is there a download option or a possibility to send is as PDF via email?
    Kind regards
    Peter Sauer
  • Jiayu Mobile:
    Thank you for your mail.
    We will release the manual on our website.
  • Do you find this question helpful?  Yes   No
• From jose sales at 3/12/14 8:16 AM
  • How many time you need to send a pre-paid ( by wired bank transfer) order ?
    
  • Jiayu Mobile:
    Thank you for your mail.
    We will update the tracking number in 3-5 business days.
  • Do you find this question helpful?  Yes   No
• From valerie garrido at 3/11/14 7:44 PM
  • bonjour je voudrais un telephone g5 ou g5 advanced mais avec le derriere blanc est ce qu il est disponible
    comment cela se passe pour l envoi vers la france et le cout
    pour les douanes y a t il des frais
    et l etui existe t il en noir
    cordialement
  • Jiayu Mobile:
    Thank you for your mail.
    We have Jiayu G5 Mobile Phone in stock and ready to send.
    We support shipping to France and the shipping cost is 12.4USD.
  • Do you find this question helpful?  Yes   No
• From Pierr at 3/11/14 7:17 PM
  • hello..this phone model Jiayu G5 Quad Core MTK6589 4.5 Inch OGS IPS screen Smart Phone RAM 2GB Dual Camera 32GB..it is only black ??thank you
  • Jiayu Mobile:
    Thank you for your mail.
    This is Full Black Color Jiayu G5 Mobile Phone.
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