Jiayu G2F WCDMA MTK6582 Quad Core 4.3 Inch Corning Glass Screen Android Mobile Phone

Questions on Jiayu G2F WCDMA MTK6582 Quad Core 4.3 Inch Corning Glass Screen Android Mobile Phone

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• From Pedro Hernandez at 8/14/15 4:22 PM
  • I have a G2F phone, the touch screen has broken.
    I bought the phone in the focalprice web store.
    can you tell me where I can get the parts?
    and how to recognize original parts?
    
    thanks and kind regards
  • Jiayu Mobile:
    Thank you for your mail.
    When we get original parts for Jiayu G2F, we will email you.
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• From spavlov at 7/20/15 1:15 AM
  • Is there any jiayu phone that have mirrorlink functionality?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu Mobile Phone do not have mirrorlink function.
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• From Gary at 7/1/15 11:39 AM
  • I have g2f phone which freezes usually when charging. Build number g2fw-20141027-w-r-v0.3.6. Can firmware be updated to fix this. If so how do I find it and how do I do the update
  • Jiayu Mobile:
    Thank you for your mail.
    Do not worry, we will release the update firmware on our website as soon as we got.
  • Do you find this question helpful?  Yes   No
• From sandra at 6/23/15 5:14 PM
  • order number 10500003317 - what about my problem? I am waiting your contact by e-mail. my telephone is with the button power and connect charge broken and i need to sent it to you before the end of warranty.
  • Jiayu Mobile:
    Thank you for your mail.
    Do not worry, please contact our after service as soon as possible: http://www.jiayu-store.com/contacts/
  • Do you find this question helpful?  Yes   No
• From Utk at 6/22/15 10:17 PM
  • Hi, Screen is broken of the phone. I dropped a mail but no one replied. DO you have service centre in India?
    
  • Jiayu Mobile:
    Thank you for your mail.
    Could you tell us your order number? We will check it for you soon.
    
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• From Mauro at 6/12/15 4:15 PM
  • when will you contact me? the warranty ends on july, so it is urgent
    
    
  • Jiayu Mobile:
    Thank you for your mail.
    We are Jiayu online store, any question please contact our after service.
    http://www.jiayu-store.com/contacts/
  • Do you find this question helpful?  Yes   No
• From Mauro at 6/11/15 1:54 PM
  • order number 10500003317 . the problem is that the power button and the connect charger are broken. do you change the device?
    
  • Jiayu Mobile:
    Thank you for your mail.
    Do not worry, all our Jiayu Mobiles come with 12 months warranty.
    Our after service will contact you as soon as possible.
  • Do you find this question helpful?  Yes   No
• From Vito Narracci at 6/11/15 1:12 AM
  • I see other people have the same problem. The cellphone freezing when finish the battery charge and the only way to solve it take off the battery and restart the phone.
    
    There are a new firmware available that solve the problem? Please could you e-mail to me the instructions to solve it. It is very disagreeable to do that each time.
    Thanks
  • Jiayu Mobile:
    Thank you for your mail.
    We will release the latest firmware on our website to fix the problem soon.
  • Do you find this question helpful?  Yes   No
• From Mauro at 6/10/15 3:30 PM
  • Order number 10500003317
    
    But just opened it trying to fix. Despite this may i send it anyway?
    Even thought will you change it?
    
    
  • Jiayu Mobile:
    Thank you for your mail.
    We are Jiayu online store, all our products come with 12 months
    Could you tell us what's your main problem? We after-service will contact you soon.
  • Do you find this question helpful?  Yes   No
• From Mauro at 6/9/15 10:42 PM
  • Order number 10500003317
    Where find replacements parts for Jiayu g2f?
  • Jiayu Mobile:
    Thank you for your mail.
    We do not provide replacements, please send yourJiayu G2F back, Jiayu factory will repair or replace for you.
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• From Mauro at 6/9/15 11:12 AM
  • Hi!
    
    where I find replacement parts for jiayu g2f?
  • Jiayu Mobile:
    Thank you for your mail.
    We are Jiayu online store, we do not provide replacement parts.
    Could you tell us your order number? Our engineers will check for you soon.
  • Do you find this question helpful?  Yes   No
• From jan maeyens at 6/5/15 10:52 AM
  • Order Number:
    63360700529135
    
    Hello,
    I have a jy-gf2 build g2fw-20140521-W-R-V0.7.3
    
    My iPhone recently freezes when valling or can't send SMS. Only genoot helps shortly. Would Mike tot installatie latest firmware. Gould you send it tot me?
    
    Best regards
    Jiayu Mobile:
    Thank you for your mail.
    Can you tell us your order number?We will send the firmware ROM to you,please try update the firmware.
  • Jiayu Mobile:
    Thank you for your mail.
    We are Jiayu Mobile Phone Online Store,all our Jiayu Mobile Phones come with 12 months warranty, according Jiayu's Policy, the warranty was provided by the reseller. Please contact your reseller.
    
    
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• From Vedran at 5/26/15 12:14 PM
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G2F WCDMA version support Android 4.4.4
    
    How to update to Android 4.4.4?
  • Jiayu Mobile:
    Thank you for your mail.
    We will update Android 4.4.4 firmware later.
  • Do you find this question helpful?  Yes   No
• From jan maeyens at 5/16/15 8:42 AM
  • Hello,
    I have a jy-gf2 build g2fw-20140521-W-R-V0.7.3
    
    My iPhone recently freezes when valling or can't send SMS. Only genoot helps shortly. Would Mike tot installatie latest firmware. Gould you send it tot me?
    
    Best regards
  • Jiayu Mobile:
    Thank you for your mail.
    Can you tell us your order number?We will send the firmware ROM to you,please try update the firmware.
  • Do you find this question helpful?  Yes   No
• From tony at 5/10/15 9:46 AM
  • I've a G2F, it's a great cell but everytime i charge , it freeze and to restart i've to remove the battery. Is there a solution?
    Tnks
  • Jiayu Mobile:
    Thank you for your mail.
    We will update firmware for Jiayu g2f, or, you can tell us your order number, our engineer will contact you.
  • Do you find this question helpful?  Yes   No
• From Miguel at 5/5/15 7:34 AM
  • Dear,
    
    My phone get freezed every time I try to charge, is there any solution?
  • Jiayu Mobile:
    Thank you for your mail.
    Can you tell us your order number? Our engineer will check for you.
    
  • Do you find this question helpful?  Yes   No
• From giannis sar at 5/3/15 11:42 PM
  • Hello.
    i have this phone over a year. Every thing works perfect
    But i have a little problem
    i dont have good signal in the house-
    At the same time:
    1 LG works fine and signal is OK
    1 JY-F1 works fine and signal is OK
    
    Is there a way to fix my problem ?
  • Jiayu Mobile:
    Thank you for your mail.
    We will update firmware for Jiayu G2F.
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• From Renata at 4/26/15 8:26 AM
  • my jiayu g2f freeze every time when I turn it on.Please help me!!!!!
  • Jiayu Mobile:
    Thank you for your mail.
    Please try update the firmware ROM.
  • Do you find this question helpful?  Yes   No
• From danny at 4/15/15 2:05 PM
  • I would also like a link to the latest firmware. Phone is really good, but sometimes freezes. Could you email me a link?
    
    thanks for your help......please help me !!!!!!
    
    danny
  • Jiayu Mobile:
    Thank you for your mail.
    We will update the latest firmware for G2F when we got.
  • Do you find this question helpful?  Yes   No
• From Steven at 4/13/15 12:50 PM
  • My g2f freezes sometimes 2 times a day. Already android 4.4.2. Would another rom help?
    
    Regards, Steven
  • Jiayu Mobile:
    Thank you for your mail.
    We will email you as soon as we got the latest ROM for G2F.
  • Do you find this question helpful?  Yes   No
• From Ricardo at 4/12/15 2:14 PM
  • i need the new firmware for my g2f ...what i have to do?
    thanks
    
  • Jiayu Mobile:
    Thank you for your mail.
    We will release the firmware ROM on our website,please check our website.
  • Do you find this question helpful?  Yes   No
• From Ricardo at 4/12/15 2:07 PM
  • i need the new firmware for my g2f ...what i have to do?
    thanks
    
  • Jiayu Mobile:
    Thank you for your mail.
    We will email the firmware ROM to you.
  • Do you find this question helpful?  Yes   No
• From Steven at 4/11/15 11:42 PM
  • I would also like a link to the latest firmware. Phone is really good, but sometimes freezes. Could you email me a link?
  • Jiayu Mobile:
    Thank you for your mail.
    We will update the latest firmware for Jiayu G2F to our blog when we get it.
  • Do you find this question helpful?  Yes   No
• From [email protected] at 3/28/15 12:20 PM
  • Telefon freezes during charging, pls send latest firmware.
  • Jiayu Mobile:
    Thank you for your mail.
    We will update the latest firmware ROM on our website,please try update the firmware.
  • Do you find this question helpful?  Yes   No
• From JERA at 3/25/15 3:46 AM
  • The phone freezes very often mostly after charging. What shall I do? Hard reset nor other ROM did not help
    Thanks
  • Jiayu Mobile:
    Thank you for your mail.
    We will email the latest firmware ROM to you,please try update the firmware.
  • Do you find this question helpful?  Yes   No
• From Peter Bauer at 3/12/15 7:20 AM
  • Hello, I have freezing problems with my jiayu g2f while loading, the phone gets really hot too while loading. Is there anything I can do? I can only get out the battery and then resart my phone, but on the next load the freezing happens again.
    Thanks.
  • Jiayu Mobile:
    Thank you for your mail.
    Please turn off some backstage apps to save power when loading.
  • Do you find this question helpful?  Yes   No
• From Bombel at 3/11/15 12:06 PM
  • Hi,
    I would like to update firmware my G2F-WCDMA phone because i have freeze problem during charging. Please send me newest firmware
    
    BS
    Bombel
  • Jiayu Mobile
    Thank you for your mail.
    Once we get the Jiayu G2F latest firmware, we will release and upload it on our website and email you at the first time.
  • Do you find this question helpful?  Yes   No
• From MikeLion at 3/11/15 11:18 AM
  • I installed the last firmware(4.4.2) an my touchscreen wont work.........I see many people have the same issue,help plz
  • Jiayu Mobile
    Thank you for your mail.
    Could you kindly tell us your order number first? We will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From Lukas at 3/5/15 3:20 AM
  • HI
    I have G2F WCDM version and after 2 months there is a problem with touch screen . No touch respons and buttons below also do not work. My build version is 0.7.4 I read that people have problem with this after flashing other versions.
    Please send touch screen fix.
  • Jiayu Mobile:
    Thank you for your mail.
    Could you tell us your order number? We will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From Math at 3/2/15 2:17 PM
  • You promised several people that would launch the Android 4.4 For Jiayu G2F 4Gb But launched for the 8GB version Why do not update the 4GB version ?
  • Jiayu Mobile:
    Thank you for your mail.
    We will release on our website as soon as we got the latest Jiayu G2F version.
  • Do you find this question helpful?  Yes   No
• From Math at 3/2/15 2:16 PM
  • Vocês prometeram a várias pessoas que lançariam o Android 4.4 Para o Jiayu G2F 4Gb
    Mas lançaram para a versão 8GB
    Por quê não atualizam a Versão de 4GB
    ?
  • Jiayu Mobile:
    Thank you for your mail.
    We will release on our website as soon as we got the latest Jiayu G2F version.
  • Do you find this question helpful?  Yes   No
• From dracoumel007 at 2/27/15 9:17 AM
  • hi...can you send me a link to download the factory rom....because my phone crashed....and i dont have back up.....
  • Jiayu Mobile:
    Thank you for your mail.
    We will release the firmware ROM on our website.
  • Do you find this question helpful?  Yes   No
• From João at 2/26/15 2:38 AM
  • Hi is there any solution for this problem :http://youtube/lqfed9yr2GQ
    Thank you
  • Jiayu Mobile:
    Thank you for your mail.
    We will release the guide on our website,please check our mail.
  • Do you find this question helpful?  Yes   No
• From Mark at 2/25/15 11:32 PM
  • I would like to buy this phone. Is it actually in stock? Do I need a special link to purchase?
  • Jiayu Mobile:
    Thank you for your mail.
    We have Jiayu S3 Phone in stock and ready to send.
  • Do you find this question helpful?  Yes   No
• From NP at 2/25/15 3:17 AM
  • I know that new G2F with 8GB ROM has android 4.4.
    Any news about android 4.4 for G2F with 4GM ROM?
  • Jiayu Mobile:
    Thank you for your mail.
    We will release on our website when Android 4.4 for JIayu G2F available.
  • Do you find this question helpful?  Yes   No
• From Mark at 2/14/15 2:29 AM
  • Do you expect to have new stock of these soon?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G2F Phone are out of stock,please check more Jiayu mobile Phone.
  • Do you find this question helpful?  Yes   No
• From Dirk at 2/13/15 9:27 AM
  • Wo kann ich die aktuelle Firmware-Rom für mein Jiayu G2F downloaden.
    Wie muss ich die neue Firmware installieren.
    Aktuell ist auf meinem Gerät die Firmware G2FW-20140522-W-R-CN-V0.7.4
    
    beste Grüße
    
    Where can I download the latest firmware Rome for my Jiayu G2F.
    How do I install the new firmware.
    Currently on my device firmware G2FW-20140522-WR-CN v0.7.4
    
    best regards
    Dirk
  • Jiayu Mobile:
    Thank you for your mail.
    We will release the latest firmware on our website, please check with our website.
  • Do you find this question helpful?  Yes   No
• From Szymon at 2/12/15 1:02 AM
  • Hi Jiayu,
    Where can I find newly released software for G2FW? It's neither in downloads nor in news.
    I have similar issues like others here. Phone freezes when charging. Moreover, GPS cannot fix the position at all. Could you please post this update on your website. It would be also nice to have Android 4.4. I've heard that it is already available for G2FW.
    Regards
  • Jiayu Mobile:
    Thank you for your mail.
    We will release the update firmware on our website later.
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• From Miguel at 2/11/15 6:42 AM
  • Dear,
    When will you update the firmware that fix the charging problem?
    
    Thanks
  • Jiayu Mobile:
    Thank you for your mail.
    We will update the firmware to fix the charging problem.
  • Do you find this question helpful?  Yes   No
• From Alexander Vyuzhanin at 2/10/15 2:30 AM
  • Good afternoon! When can I order this position?
  • Jiayu Mobile:
    Thank you for your mail.
    We will email you when Jiayu G2F is available.
  • Do you find this question helpful?  Yes   No
• From goscioo at 2/8/15 5:39 AM
  • Hello!
    I have problems with phone - sometimes phone freezes when screen is off (not only when charging), and during long calls phone crashes.
    I think it overheets also. What should i do?
  • Jiayu Mobile:
    Thank you for your mail.
    Could you tell us your order number? We will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From Gonzalo at 2/5/15 8:06 AM
  • I see other people have the same problem. The cellphone freezing when finish the battery charge and the only way to solve it take off the battery and restart the phone.
    
    There are a new firmware available that solve the problem? Please could you e-mail to me the instructions to solve it. It is very disagreeable to do that each time.
    Thanks
  • Jiayu Mobile:
    Thank you for your mail.
    We will release the latest firmware on our website as soon as we got it from Jiayu offical.
    
  • Do you find this question helpful?  Yes   No
• From Andrey at 2/5/15 5:20 AM
  • My smartphone G2F WDMA have problems with the battery. Share please with me the latest firmware version where there is no such problem. Thank you.
    
    _http://funkyimg.com/i/TWf4.png
    _http://funkyimg.com/i/TWf5.png
    _http://funkyimg.com/i/TWf6.png
    
  • Jiayu Mobile:
    Thank you for your mail.
    We will release the latest firmware on our website as soon as we got it from Jiayu offical.
    
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• From Erich Kraehenbuehl at 2/3/15 10:15 PM
  • How can i order G2F?
    you allways write it's on Stock, but your website allways says: out of Stock!
    Trying since one year to order one, but no luck!
    
    Do i have to order on Ali-Express, or do you still sell G2F?
    
    Please answer.
    I really need G2F, but no way do order from your shop?!
    
    Kind regards
    
    Erich
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G2F Phone are out of stock,please check more Jiayu Mobile Phone.
    http://www.jiayu-store.com/buy-jiayu-mobile.html
  • Do you find this question helpful?  Yes   No
• From Dal at 2/3/15 1:35 AM
  • I bought JIAYU G2F white color on minideal. I can say almost everything with this mobile is good except there are not lithuanian system language and films, and photos colours not realistic (too much blue color).
    Maybe I can install Lithuanian system language? How can I do it?
  • Jiayu Mobile:
    Thank you for your mail.
    You can root your Jiayu S3 mobile and install Lithuanian language.
    
  • Do you find this question helpful?  Yes   No
• From Peter at 2/2/15 1:36 PM
  • Hello,
    can you give link for the official update G2FW-20141027-W-R-V0.3.6?
    Thanks a lot!!
    
  • Jiayu Mobile:
    Thank you for your mail.
    We will release the offical update on our website.
  • Do you find this question helpful?  Yes   No
• From riggs at 2/1/15 9:18 AM
  • Hello, always when charging the phone freezes. I reset my phone and it did not solve my problem. I need new firmware version for WCDMA. Thank you.
  • Jiayu Mobile:
    Thank you for your mail.
    We will release the latest firmware on our website as soon as we got from Jiayu official.
    
  • Do you find this question helpful?  Yes   No
• From Thomas at 1/29/15 1:25 PM
  • Hi,
    my G2F always freezes during charging. As I could read above, you have a new ROM ready to fix this issue. Can you please send me this new ROM with instruction how to do?
    
    Many thanks in advance!!
    Kind regards
  • Jiayu Mobile:
    Thank you for your mail.
    We will release the latest ROM on our website as soon as we got from Jiayu official.
  • Do you find this question helpful?  Yes   No
• From Oscar at 1/23/15 5:47 AM
  • Hello from Spain.
    When will you have this mobile phone on stock?
    And how much do the shipping cost to Spain?
  • Jiayu Mobile:
    Thank you for your mail.
    The shipping cost is 12.4USD shipping to Spain and Jiayu G2F Phone are out of stock,please check more Jiayu mobile Phone.
  • Do you find this question helpful?  Yes   No
• From tolis at 1/22/15 12:42 AM
  • I have the G2F and I broke the glass of the screen. WHERE CAN I GET REPLACEMENT?
  • Jiayu Mobile:
    Thank you for your mail.
    Could you tell us your Order Number? We will check it for you soon.
  • Do you find this question helpful?  Yes   No

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