Jiayu G5 Basic Quad Core Android Smart Phone Corning Gorilla Glass Screen 13M Camera Siliver

Questions on Jiayu G5 Basic Quad Core Android Smart Phone Corning Gorilla Glass Screen 13M Camera Siliver

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• From Xavi at 2/22/15 3:17 AM
  • Hi! Is this a discontinued product? If is not, when are you expect having it in stock?
    Thanks
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Phone Basic Version are out of stock,please check Jiayu G5 Octa Core.
    http://www.jiayu-store.com/jiayu-g5-mtk6592-octa-core-4-5-inch-corning-gorilla-ips-screen-ram-2gb-android-smart-phone.html
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• From ricardo at 1/13/15 10:44 AM
  • hello, you guys have in stock the "Jiayu G5 Basic Quad Core Android Phone smart Corning Gorilla Glass Screen 13M Siliver Camera"? will be able to be sent to Brazil? where the value of the delivery? thank you
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Basic Version are out of stock,please check Jiayu G5S Octa Core Mobile.
    We support shipping to Brazil and we will print your package value under 50USD.
    http://www.jiayu-store.com/jiayu-g5-mtk6592-octa-core-4-5-inch-corning-gorilla-ips-screen-ram-2gb-android-smart-phone.html
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• From Mariano at 12/7/14 1:35 AM
  • Hi, do you have stock?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Quad Core update to Octa Core CPU.
    http://www.jiayu-store.com/jiayu-g5-mtk6592-octa-core-4-5-inch-corning-gorilla-ips-screen-ram-2gb-android-smart-phone.html
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• From Iva at 11/18/14 8:54 AM
  • I have Jiayu G5S but I don't have user manual and my wifi is nt working. Can you tell me what can be problem with wifi turn on and where can I find user manual on the internet? Thank you
  • Jiayu Mobile:
    Thank you for your mail.
    We will update the manual on our website,any question please tell us.
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• From Christian at 9/11/14 11:42 AM
  • Hello,
    
    my Jiayu G5S fell down and the rear lower black glass is broken.
    
    I can't find spare part support in germany.
    
    Can you sell me such part?
    
    Regards from Germany.
  • Jiayu Mobile:
    Thank you for your mail.
    Can you tell us your order number?Can you take some pictures for us?We will check it for you soon.
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• From Ben Jeffs at 7/23/14 10:28 AM
  • I have a Jiayu G5 advanced 2gb/32g Memory in Black, and I have dropped the phone and cracked the screen! The display itself is showing fine but the glass is cracked and it will not respond when I type on it! Can you tell me what parts I need, and how I can order them from you please?
    
    
  • Jiayu Mobile:
    Thank you for your mail.
    Can you tell us your order number?Can you take some pictures for us ?We will check it for you soon.
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• From cipri at 6/2/14 3:36 PM
  • I'm looking for the back glass to back camera for this device G5, Do you sell replacements of the back glass for this device?
  • Jiayu Mobile:
    Thank you for your mail.
    Can you take some pictures for us?We will release on our website.
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• From Alex at 5/27/14 10:42 AM
  • Hello, some days ago I sent you my order number for question about broken screen. Please, answer me, did you get my order number and where can I order or bay a screen for my g5?
  • Jiayu Mobile:
    Thank you for your mail.
    Our after sale service will contact you soon.
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• From Alex at 5/22/14 11:38 AM
  • My shipment was #100000253, order was #10500000526
    Rudoy Alexey
    Please, help me find new screen for my g5
    Thank you
  • Jiayu Mobile:
    Thank you for your mail.
    We got your message and we will send a new screen for you.
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• From Alex at 5/12/14 10:02 AM
  • Hello, I bought G5 from you, but it fell and screen is broked, so 3 touch-buttons don't work now. Please tell me, where can I order screen?
  • Jiayu Mobile:
    Thank you for your mail.
    Can you tell us your order number? Our engineer will check it for you soon.
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• From Femke at 4/14/14 1:59 PM
  • I want to buy the jiayu G5 basic WHITE but it is out of stock. The phone I have now does not work properly so really need a new phone. On which date you think you Will have it in stock again?
    Kind regards
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Basic Version Black Color version is in stock and ready to send,the White Color version will take more few days.
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• From alfons Hendriks at 3/1/14 9:49 AM
  • hello when is the G5 white available again? And there are other cases for G5?
  • Jiayu Mobile:
    Thank you for your mail.
    When we got White Color version in stock,we will release on our website.
    We will release more case on our website.
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• From Igor Finotto at 2/7/14 3:19 AM
  • Hi i'm Igor from Italy, if i buy now a G4T Advance black and i pay with paypal, when you ship the phone? Thank you
  • Jiayu Mobile:
    Thank you for your mail.
    We will update the tracking number in one or two business days when we got your payment.
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• From Jon at 2/7/14 3:00 AM
  • I got a G5 device two weeks ago and I dropped it to the floor resulting in broken back glass: The screen and everything else works fine, it's more an aesthetic issue.
    DO you sell replacements of the back glass for this device?
    I am form Spain.... what can I do to repair or replace myself these parts?
    Thanks!
  • Jiayu Mobile:
    Thank you for your mail.
    Our sale service will contact you soon.
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• From Angelo Pavani at 2/7/14 2:52 AM
  • I need of touch replacement for G5 advanced.
    Probably lcd+touch, WHITE color.
    
    Price?
    Shipment?
    
    Angelo Pavani.
  • Jiayu Mobile:
    Thank you for your mail.
    Our after sale service will contact you soon.
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• From francisco at 1/27/14 3:50 AM
  • que garantia tienen los terminales, y cuando recibes el terminal en tu domicilio hay algun pago mas como por ejemplo aduana.
  • Jiayu Mobile:
    Thank you for your mail.
    We will have fully test before we send,all our Jiayu Mobile Phone come with 12 months warranty.
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• From maged radi at 1/18/14 5:59 AM
  • hello
    when the black one will be avilable
    and how many days will take to send to qatar
    - may u make the Battery more than 2000mAh
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Basic Black Color version is in stock and ready to send.
    We will send your package according your order number in 1-2 business days.
    For Jiayu G5 3000mAh battery,please check (http://www.jiayu-store.com/original-3000mah-battery-back-cover-for-jiayu-g5.html)
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• From Carlo Di Foggia at 1/13/14 6:20 PM
  • Dear Sire,
    I bought last Dec. a Jiayu G5 advanced. SOme few questions:
    * is it available on the net a user manual (english)?
    * Has the Android software the possibility to be updated? (how/where?)
    * a cpl of time the phone didn't recognized the SD card: is this a defect of the phone ? or due to fast disconnection from the cable from my side ? or wrong connection to the PC?
    * I have tried a cpl of Navigators online but today theere was no sign of GPS signal detection from the phone (tried Be-on Road and Waze) any hint for diagnostics?
    
    thanks for feedback
    rgds
    Carlo
  • Jiayu Mobile:
    Thank you for your mail.
    We will release Jiayu G5 English Manual on our website and Jiayu G5 Phone support Update.
    Can you tell us more details about your GPS,our engineer will check it for you soon.
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• From Hubert Nagels at 1/8/14 6:28 PM
  • I have received my Jiayu g5 advanced smartphone today.
    In the box there is no manual, can you send me the english manual (pdf) to my email address.
    Thank you in advance
    hubert nagels
  • Jiayu Mobile:
    Thank you for your mail.
    We will release the Manual on our website.
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• From David at 1/7/14 6:29 PM
  • Dear Sir/Madam,
    
    How works exactly Jiayu warranty in Switzerland?
    
    Thanks.
    
    Best regards, David.
  • Jiayu Mobile:
    Thank you for your mail.
    We will have fully test before we send,all our Jiayu Mobile Phone come with 12 months warranty.
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• From Petr Polacek at 1/6/14 5:55 PM
  • Hallo.
    Mein telefon G5 Black ist mir runtergefahlen und das hintere untere glaß teil kapput ist.
    Kann man diese extra kaufen?
    Danke
    
    Hello.
    My phone G5 Black just dropped me and the rear lower part is glaß kapput.
    Can these buy extra?
    Thank you
  • Jiayu Mobile:
    Thank you for your mail.
    Can you tell us just the Glass or the LCD Screen? We will check it for you soon.
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• From Jord Frenken at 12/28/13 3:14 AM
  • Hello
    I want to buy an jiayu g5 but I have 2 questions:
    
    When the phone is broken or damaged is it possible to repair it in the Netherlands? And if not what are the costs of sending it back to you?
    
    How can I choose a color if I want to buy an stylus.
    
    
  • Jiayu Mobile:
    Thank you for your mail.
    All our package come with insurance and all our Jiayu Mobile come with 12 months warranty.
    The shipping cost is 12.4USD.
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• From Danica at 12/27/13 6:20 PM
  • Hello
    
    I would like to know when are you going to have jiayu s1 back in stock?
  • Jiayu Mobile:
    Thank you for your mail.
    When we got JIayu S1 Phone in stock,we will email you.
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• From Helen at 12/26/13 6:33 PM
  • Hello, do you know whether WHITE Jiayu G5 1 G Ram will be released, and if so then when? Thank you.
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Phone White version will take more weeks,the Black Color is in stock and ready to send.
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• From Vincent at 12/21/13 12:57 AM
  • Hello! There are 2 questions.
    
    Can i install Windows XP or 7 on this phone?
    
    Does it phone supports OTG and external bluetooth?
  • Jiayu Mobile:
    Thank you for your mail.
    jiayu G5 Phone pre-installed with Android OS and support OTG function and build in Bluetooth.
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• From oscar at 12/18/13 11:43 PM
  • Hi,
    
    How much is the DHL shipping cost to UK. for the jiayu g5 phone Thank you.
  • Jiayu Mobile:
    Thank you for your mail.
    The shipping cost to Uk is 12.4USD.
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• From AUS at 12/16/13 9:34 PM
  • Hi, can you give me Android 4.4 in my order ? and spanish adaptor? Thank you.
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Phone come with Android 4.2.2 OS and when we got the latest OTA update,we will release on our website.
    We will send the right adapter according your shipping address.
  • Do you find this question helpful?  Yes   No
• From Martin at 12/15/13 11:43 PM
  • Hello
    
    I have two questions, i'm sorry for my bad english but i wrigt ou from france.
    
    First question, i'm not a professional can i buy directly a phone on your place ?
    
    second question Can i buy with paypal in euros ?
    
    Tank you very much
  • Jiayu Mobile:
    Thank you for your mail.
    We support shipping to France and we support Paypal.
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• From Worthymg at 12/15/13 10:18 PM
  • When will you be in stock G5 Basic white?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 White version will take more more free days,the black cover version is in stock and ready to send.
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• From ILYA at 12/15/13 10:00 PM
  • Does it have internal GPS ?
    
    Thanks
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Phone build in GPS.
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• From Phil at 12/15/13 9:47 PM
  • bonjour
    
    avez vous des Leather Keyboard Case Jiayu G5?
    
    merci
  • Jiayu Mobile:
    Thank you for your mail.
    For Jiayu G5 Leather case,please check (http://www.jiayu-store.com/jiayu-g5-mobile-cover-stand-leather-case-blue.html)
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• From Amanda at 12/15/13 9:32 PM
  • The package includes the phone charger or need to buy separately?
  • Jiayu Mobile:
    Thank you for your mail.
    The pacakge contain Jiayu G5 Wall charger.
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• From nitish at 12/15/13 7:35 PM
  • Dears
    
    Is the 32gb version is the same color scheme as the 16GB version, the front panel is black and white is a rear ??
    
    And the second question.What is the cost of shipping to Polish?
    
    Thank You.
    
    Best Regards
  • Jiayu Mobile:
    Thank you for your mail.
    Yes,Jiayu G5 Phone just the Storage difference,the shipping cost to Polish is 12.4USD.
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• From Leny at 12/15/13 7:33 PM
  • When will I receive the phone by and how much would it cost to ship to the United Kingdom
  • Jiayu Mobile:
    Thank you for your mail.
    The shipping cost to UK is 12.4USD.
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• From jan at 12/15/13 7:16 PM
  • hi .i am from egypt . do you ship to egypt. does products ship from uk or china.what about the shipping cost and the shipping service?
  • Jiayu Mobile:
    Thank you for your mail.
    We support shipping to Egypt and the shipping cost is 12.4USD.We support Express and Airmail shipping.
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• From pola at 12/15/13 6:58 PM
  • is there jiayu g5 basic version 1gb ram 4gb rom Material is still body or plastic ?
  • Jiayu Mobile:
    Thank you for your mail.
    The phone body is still material.
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• From KL Yip at 12/12/13 6:05 PM
  • Hi
    
    I already made an order. But i forgot something to buy something else.
    How can i add a item to my previous order??
  • Jiayu Mobile:
    Thank you for your mail.
    Can you tell us your order number? Can you tell us which do you want add?
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• From Anatolii at 12/4/13 1:20 AM
  • Hello,
    
    How it is with shipment to germany and shipment costs ?
    
    Do i have to pay for the registration on your website ?
    
    
  • Jiayu Mobile:
    Thank you for your mail.
    We support shipping to Germany and the shipping cost is 12.4USD,you do not need pay for the registation.
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• From Juro at 11/27/13 11:53 PM
  • Can you install a slovak language on phone ?
    Thank you!
  • Jiayu Mobile:
    Thank you for your mail.
    When we release the latest fimware,we will release on our website.
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• From Klaus Dobler at 11/25/13 9:29 AM
  • Can you install a germany language on phone ?
    Thank you!
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Mobile is pre-installed with German Language.
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• From hakan celebi at 11/25/13 1:25 AM
  • Is this phone active dual sim?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Mobile Phone support Dual SIM Card.
  • Do you find this question helpful?  Yes   No
• From Ahmet at 11/22/13 1:52 AM
  • Where can i get Jiayu G5 advanced version?
    
    advanced version will have 3000mah battery. This will protrudes from in the back cover. Can i use 2000mah version to get a smooth back? i mean have the 3000mah and 2000mah the same dimensions?
    
  • Jiayu Mobile:
    Thank you for your mail.
    When we support JIayu G5 Advanced version order service,we will email you.
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• From mehmet karagoz at 11/18/13 4:38 PM
  • slm ben bu telefondan ne zaman stok olacak haber beklıyorum sayın yetkılı
    jıayu 5 BEYAZ 2gb rem 32gb ron yedek batarya + kapaklı kılıf + slıkon kılıf sy olacak ben sızden stoğa gırınce haber beklıyorum e poste ıle haber verın
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 phone support order service and we will send your package according your order number.
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• From Khabi at 11/17/13 4:55 AM
  • Can you install a hungarian language on phone ?
    Thank you!
  • Jiayu Mobile:
    Thank you for your mail.
    You can install Hungarian Language.
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• From jose ignacio juaristi at 11/15/13 10:10 AM
  • Hola.
    Para cuando se espera que salga el modelo Jiayu G5 Avanced blanco.
    Gracias.
  • Jiayu Mobile:
    Thank you for your mail.
    We will send your package according your order number.
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• From Qahraman Ahmadov at 11/13/13 11:04 PM
  • hi,
    Azerbaijan, which will send by courier? How much will the shipping fee from you? I would like to order S1 or G5 phone.Please explain me..
  • Jiayu Mobile:
    Thank you for your mail.
    We support Express and Airmail shipping,the shipping cost is 12.4USD,we will email you when we support shipping.
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• From Thomas Grubmueller at 11/10/13 3:11 AM
  • Is the phone in stock?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Phone support pre-order,we will send your package according your order number.
  • Do you find this question helpful?  Yes   No
• From available at 11/6/13 9:53 AM
  • Is is really in stock now? What is the shippingtime to the netherlands?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiyau G5 Phone is pre-order,we will send your package according your order number.You will got your package in 3-5 business days by Express.
  • Do you find this question helpful?  Yes   No
• From Aldo at 11/3/13 11:01 PM
  • Jiayu G5 Quad Core MTK6589 4.5: do you ship to Italy? If yes, how is the shipment cost? Has it italian OS? Thanks.
  • Jiayu Mobile:
    Thank you for your mail.
    We support shipping to Italy and the shipping cost is 12.4USD and Jiayu G5 Phone pre-isntalled with Italian Language.
  • Do you find this question helpful?  Yes   No
• From Laia at 11/1/13 10:51 AM
  • Hay fundas para este móvil? Me interesaría comprar una.
  • Jiayu Mobile:
    Thank you for your mail.
    We support pre-order service,we will send your package according your order number.
  • Do you find this question helpful?  Yes   No

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