Jiayu G5 Basic 4.5 Inch Corning Gorilla Glass Screen Android Smart Phone Black

Questions on Jiayu G5 Basic 4.5 Inch Corning Gorilla Glass Screen Android Smart Phone Black

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• From Angèle at 1/16/15 1:28 AM
  • When jiayu G5 Phone will be on stock again?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Phone Quad Core update to Jiayu G5S Octa Core.
    Please check it here
    http://www.jiayu-store.com/jiayu-g5-mtk6592-octa-core-4-5-inch-corning-gorilla-ips-screen-ram-2gb-android-smart-phone.html
    http://www.jiayu-store.com/jiayu-g5s-mtk6592-octa-core-ram-2gb-4-5-inch-corning-ips-screen-mobile-phone-white.html
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• From José at 1/12/15 1:33 PM
  • Where can i update to androjd 4.4?
  • Jiayu Mobile:
    Thank you for your mail.
    We will email the firmware ROM to you.
  • Do you find this question helpful?  Yes   No
• From Emma Davies at 12/30/14 8:04 AM
  • Hi, am frm Nigeria, I need this phone as soon as possible, please where do I get it. Do u have a retail store or distributor in Nigeria.
  • Jiayu Mobile:
    Thank you for your mail.
    We do not have reseller in Nigeria and you will got your package in 3-5 business days by Express.
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• From Giorgio Tapparo at 11/12/14 3:14 AM
  • Hi, I'm looking for the Update to Android 4.4 for the G5. Where I can find it?
    
    Regards
  • Jiayu Mobile:
    Thank you for your mail.
    When we got the firmware ROM,we will update on our website.
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• From ALEKS 161 at 10/30/14 12:26 PM
  • В РОССИЮ сколько доставка стоит и сколько дней? Спасибо
    
  • Jiayu Mobile:
    Thank you for your mail.
    The shipping cost to Russia is 12.4USD,you wil got your package in 5-7 days around.
    
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• From Laurent at 9/17/14 7:46 AM
  • You said we can download update on your web site but the download section is empty .... Waiting for the 4.4.2 upadte and the fix for the very bad gps ..
    
    
  • Jiayu Mobile:
    Thank you for your mail.
    We will email the firmware ROM to you.
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• From Baltus at 6/5/14 12:40 PM
  • Hey,
    My touchscreen of my Jiayu G5 doesn't work anymore.
    Is there a way that it can be repaired? By you, or by another company?
    I really want my phone to work.
    please respond.
    
    best regards,
    
    Tim Baltus
  • Jiayu Mobile:
    Thank you for your mail.
    Can you tell us more details? Our engineer will contact you soon.
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• From Simona at 5/25/14 2:56 AM
  • I bought this phone in January, I've tried to get the GPS working ever since but I still cannot get any signal...
    How can I fix the problem?
    Thank you
  • Jiayu Mobile:
    Thank you for your mail.
    You need root the device for the GPS bug,we will release the guide on our website.
  • Do you find this question helpful?  Yes   No
• From John at 4/17/14 6:09 AM
  • Where can I download the Update to Android 4.4 for the G5?
    Above you wrote it supports an update/upgrade.
  • Jiayu Mobile:
    Thank you for your mail.
    We will release the latest firmware ROM on our website.
  • Do you find this question helpful?  Yes   No
• From Nesner at 4/9/14 7:30 PM
  • Hallo,
    
    ist das G5 für German gerootet ???
    
    Gruß
    
    Nesner
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Mobile Phone pre-installed with German Language.
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• From ali asif galib at 4/9/14 12:50 AM
  • i m from bangladesh. is it available here. pls. tell me address, if so. otherwise advice me how would i collect it
    
  • Jiayu Mobile:
    Thank you for your mail.
    We do not have reseller in Bangladesh and the shipping cost is 12.4USD.
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• From Igor Vidov at 4/2/14 11:38 PM
  • I already posted you a question about transferring Contact numbers from Outlook to mob, and you answer that you will give instruction on your web.
    Please, do it as soon as possible, because I can not use phone, It is useless without numbers on It, and I have more then 500 business numbers with detail.
  • Jiayu Mobile:
    Thank you for your mail.
    Our sale service will contact you soon.
  • Do you find this question helpful?  Yes   No
• From Vinícius Picossi Teruel at 3/31/14 11:35 AM
  • How much is the shipping cost to Brazil?
  • Jiayu Mobile:
    Thank you for your mail.
    The shipping cost to Brazil is 12.4USD.
  • Do you find this question helpful?  Yes   No
• From adam at 3/31/14 12:50 AM
  • Hi, can you tell me when we should expect the new Jiayu G5 on stock? Thanks
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Mobile Phone is in stock and ready to send.
  • Do you find this question helpful?  Yes   No
• From Peter at 3/30/14 2:40 PM
  • Two more questions - will it be possible to order a standard (2000 mAh) battery in the future? I don't like how the 3000 mAh one makes the back of the phone larger. And how about the power charger, is it compatible with the EU power outlets?
  • Jiayu Mobile:
    Thank you for your mail.
    We will release Jiayu G5 2000mAh battery on our website and we will send the right adapter according your shipping address.
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• From Peter at 3/30/14 1:42 PM
  • Is it possible to upgrade the Android OS to the 4.4.1 Kitkat version?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Phone support Android 4.4.1 Firmware Update.
  • Do you find this question helpful?  Yes   No
• From Williams at 3/25/14 9:10 PM
  • Hello! I live in Ukraine.
    
    Keyboard Case for Option
    
    (And we can offer English+Russian Letters Keyboard for Russian Countries)?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Mobile Phone support Russian Language.
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• From Igor at 3/21/14 5:32 AM
  • Can I connect my mob to outlook and synchronize my contacts with mob? Does it support also Categories from outlook? Where I can download software?
  • Jiayu Mobile:
    Thank you for your mail.
    We will release the guide on our website.
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• From Abrar at 3/20/14 3:47 AM
  • Do you have Jiayu g5 GSM version in stock? How it cost and how long it take to ship to Bangladesh?
  • Jiayu Mobile:
    Thank you for your mail.
    We have JIayu G5 Phone in stock and ready to send,you will got your package in 3-5 business days by Express.
  • Do you find this question helpful?  Yes   No
• From Ahmed Mahmoud Hassan at 3/20/14 12:56 AM
  • Does it work with google play store?
    
    
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Phone pre-installed with Google Play Store.
  • Do you find this question helpful?  Yes   No
• From Arif at 3/18/14 12:19 AM
  • Do you have this Jiayu G5 Phone in Stock? How much is the shipping cost to Germany? How long is the delivery time?
    
    
    
    Thank you
  • Jiayu Mobile:
    Thank you for your mail.
    We have Jiayu G5 in stock and ready to send,the shipping cost to Germany is 12.4USD and you will got your package in 3-5 business days.
  • Do you find this question helpful?  Yes   No
• From Marius at 3/17/14 1:51 PM
  • How much does it cost to send the phone to French ?
  • Jiayu Mobile:
    Thank you for your mail.
    The shipping cost to French is 12.4USD.
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• From Timon at 3/14/14 12:13 PM
  • How much does it cost to send the phone to the netherlands
  • Jiayu Mobile:
    Thank you for your mail.
    The shipping cost is 12.4USD shipping to Netherlands.
  • Do you find this question helpful?  Yes   No
• From Oded at 3/13/14 11:14 AM
  • does it support Hebrew ?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Mobile Phone do not pre-installed with Hebrew Language.
  • Do you find this question helpful?  Yes   No
• From Biagio at 3/12/14 7:15 PM
  • Hello
    Do you have G5 basic 1G/4G on stock and ready to send?
    Do you have both white and black models?
    Thanks
  • Jiayu Mobile:
    Thank you for your mail.
    We have Jiayu G5 Phone Basic Black Color Version in stock and ready to send.
  • Do you find this question helpful?  Yes   No
• From M at 2/27/14 4:33 PM
  • Hi,
    Few more questions:
    1. Is it any difference in build quality between G5 Basic and G5 Advance?
    In description of the Phone Features:
    G5 Basic Shell Material - Plastic
    G5 Advance Shell Material - Metal
    2. Do you offer Phone Root option?
    3. How many color versions do you have (including Advance version)?
    4. Black version is - Black with Silver back cover or Black with Black back cover?
    Thank you.
  • Jiayu Mobile:
    Thank you for your mail.
    Jiyau G5 Phone are the same metal material,support rooted.
    JIayu G5 Phone have Black and White Color version and the Black Color version come with Siliver Back Cover.
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• From daniel christian at 2/23/14 7:37 PM
  • Good morning.. I want to know, how to buy this smartphone? And how much for the shipping to Surabaya city,Indonesia? Tq
  • Jiayu Mobile:
    Thank you for your mail.
    We have Jiau G5 Phone in stock and ready to send,the shipping cost is 12.4USD and you will got your package in 3-5 business days by Express.
  • Do you find this question helpful?  Yes   No
• From Vicktor at 2/19/14 10:47 PM
  • Hello, i would like to ask, if i'll order one phone to lithuania, so you will send it to me from europe or from china? It's about customs...
  • Jiayu Mobile:
    Thank you for your mail.
    We will send your package from Jiayu Warehourse,we will print your package value under 30USD.
  • Do you find this question helpful?  Yes   No
• From JORGE at 2/16/14 12:58 AM
  • Is it possible to order it with Spanish language and European charger?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Phone pre-installed with Spanish and we will send the right adapter according your shipping address.
  • Do you find this question helpful?  Yes   No
• From Daniel at 2/15/14 7:21 AM
  • Is the phone also with black back cover
  • Jiayu Mobile:
    Thank you for your mail.
    This is Jiayu G5 Black Version.
  • Do you find this question helpful?  Yes   No
• From Dieter at 2/7/14 2:53 AM
  • I want Orde the Phone G5 but i have one Question...
    
    can i order the leather case in black? alway see blue :)
  • Jiayu Mobile:
    Thank you for your mail.
    We have Jiayu G5 Black Color in stock and ready to send.
  • Do you find this question helpful?  Yes   No
• From Jiří Petráček at 2/5/14 6:04 PM
  • Hi,
    
    jaká je podpora DualSim Data - W+W nebo W+G ?
    
    Díky
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Phone support Dual SIM Card,support GSM and WCDMA Network.
  • Do you find this question helpful?  Yes   No
• From akis at 1/21/14 2:00 PM
  • hi , please help me i have the phone from you ,i tried to connect it with pc but it doesn connect ,mass storage is on and usb debaging is ticked. What its going on ?
  • Jiayu Mobile:
    Thank you for your mail.
    Please turn on your phone as mass usb storage.
  • Do you find this question helpful?  Yes   No
• From Jebb at 1/19/14 12:07 PM
  • Hi, does the phone support A2DP profile, has it got Vibrating alert function? Can it read APE, FLAC, CUE files? Does it support graphical smiles? Is there any way of visual notification on missed calls, messages? Thanks in advance for Your answer!
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Phone support A2DP profile and support APE,FLAC,CUE files.support Graphical smiles.
    You will got note if you missed calls and messages.
  • Do you find this question helpful?  Yes   No
• From george at 1/15/14 7:47 AM
  • can you install greek language on g5?
  • Jiayu Mobile:
    Thank you for your mail.
    When we got the latest firmware,we will release on our website.
  • Do you find this question helpful?  Yes   No
• From Demetrios at 1/12/14 2:22 AM
  • Greek language is preinstalled? If not do you installed Greek language?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Mobile Phone do not pre-installed with Greek language.We will release the latest firmware on our website.
  • Do you find this question helpful?  Yes   No
• From daniel janssens at 1/10/14 7:11 PM
  • hello how to buy other battery for the jiayu G5 advanced ? thank you for your response best regards
  • Jiayu Mobile:
    Thank you for your mail.
    Yes,we have release 3000mAh battery on our website.
  • Do you find this question helpful?  Yes   No
• From od Ernoeri 4.1.2014 at 1/4/14 1:56 PM
  • Má G5 100% podporu českého jazyka?
    Jaká je doba dodání do Č.R.? a co stojí zrychlená doprava?
    Mohu platit bankovním převodem? Děkuji
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Phone pre-installed with Czech Language and we support Band Transfer.
  • Do you find this question helpful?  Yes   No
• From daniel at 1/3/14 7:10 PM
  • Hello
    The phone comes with Hebrew language?
    How long comes to Israel?
    Is the phone comes with a screen protector and protective cover?
    What's in the box?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu Mobile do not pre-installed with Hebrew Language and the shipping cost to Isreal is 12.4USD,We will release the screen protector and cover on our website.
    The package contacin Phone,USB Cable and Wall charger.
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• From Gen X at 1/2/14 6:07 PM
  • Do you shipping to Mexico, what is the cost?
  • Jiayu Mobile:
    Thank you for your mail.
    We support shipping to Mexico and the shipping cost is 12.4USD.
  • Do you find this question helpful?  Yes   No
• From moulay omar chrifi alaoui at 12/25/13 5:44 PM
  • est ce que vous etes officiellement representer au niveau de garantie. merci
  • Jiayu Mobile:
    Thank you for your mail.
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• From Aleš Vrána at 12/23/13 5:58 PM
  • Hi,
    I bought jiayu G5 from you store,package arrived mobil is good.
    I have a problem with the language,there isn/t czech language.
    
    can we do something about it?
    Thank you Vrána Aleš
  • Jiayu Mobile:
    Thank you for your mail.
    We are testing the latest firmware and we will release the latest firmware on our website.
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• From tommark at 12/22/13 9:05 PM
  • hi
    
    what is a lvl of SAR for G5 phone?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Mobile Phone SAR Value is 0.45W/KG.
  • Do you find this question helpful?  Yes   No
• From Matthias Jordan at 12/22/13 7:45 PM
  • Hallo, ich möchte bei ihnen das Jiayu G5 Advanced 4.5 Inch Handy kaufen. Was kostet das Porto und der Zoll nach Deutschland? Gibt es das auch mit einen 3000 mAh Akku? Wie lange dauert ca. der Versand nach Deutschland? Viele Grüße aus Erfurt und ein schönes Weihnachtsfest wünscht ihnen Matthias Jordan
  • Jiayu Mobile:
    Thank you for your mail.
    We support shipping to Germany and Jiayu Mobile pre-installed with German Language.
    We will release 3000mAh battery on our website,when we got JIAYU G5 3000mAh battery in stock,we will release on our website.
  • Do you find this question helpful?  Yes   No
• From Modestas Palsauskas at 12/21/13 5:29 AM
  • Hello,
    How much are the shipping costs to Lithuania?
    You give tracking number?
    I wanted to see what declared to customs declaration CN22
  • Jiayu Mobile:
    Thank you for your mail.
    The shipping cost is 12.4USD,all our package come with tracking number and we will print your package value under 50USD.
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• From Ron at 12/21/13 12:51 AM
  • Warranty of the product ?
    
    And Is it free shipping ?
  • Jiayu Mobile:
    Thank you for your mail.
    All our Jiayu Mobile come with 12 months warranty,we will have fully test before we send,the shipping cost is 12.4USD.
  • Do you find this question helpful?  Yes   No
• From CHARALAMBOS at 12/21/13 12:40 AM
  • Hungary, how long does the jiayu g5 and Hungarian language is it?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5 Mobile do not pre-installed with Hungary Language.
  • Do you find this question helpful?  Yes   No
• From serkan karaali at 12/20/13 6:42 PM
  • hello i wond to by the g5 but i like to have the battery not 2000 but 3000 is that boseble
  • Jiayu Mobile:
    Thank you for your mail.
    We will release Jiayu G5 3000mAh battery package on our website.
  • Do you find this question helpful?  Yes   No
• From Diego Moreira at 12/19/13 5:59 PM
  • Hello I would like to buy a phone but i can´t select DHL delivery.
    Please tell me how mucho they are and how can i select then.
    Best Regards
    Diego Moreira
  • Jiayu Mobile:
    Thank you for your mail.
    The shipping cost by Express is 15.5USD.
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• From simo at 12/19/13 12:10 PM
  • hello, I would like to have an information about warranty.
    how much will it cost to send the phone back to repair?
    thank you
  • Jiayu Mobile:
    Thank you for your mail.
    We will have fully test before we send,all our Jiayu mobile come with 12 months warranty.
    If you need shipping back to us and the shipping cost will take about 12.4USD.
  • Do you find this question helpful?  Yes   No

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