Jiayu G5S MTK6592 Octa Core RAM 2GB 4.5 Inch Corning IPS Screen Mobile Phone White

Questions on Jiayu G5S MTK6592 Octa Core RAM 2GB 4.5 Inch Corning IPS Screen Mobile Phone White

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• From Denis Borisov at 8/19/15 4:52 PM
  • Too bad that Jiayu G5s discontinued, now no where can I find Original 3000mAh Battery With Back Cover.
  • Jiayu Mobile:
    Thank you for your mail.
    Sorry, Jiayu G5s is out of stock now.
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• From Tom at 5/11/15 3:05 AM
  • Hi,
    I've tried to upgrade my phone to the latest official kitkat version with official rom. After flashing, the phone was stuck in a boot loop. The Jiayu logo appears and after a longer time than usual it dissapears and reboots (?). I've tried to go back to the earlier version of the 4.4.2, but the problem remains. Then I've tried to go back to the stock rom and the phone didn't boot at all.
    No I;ve flashed it with the latest 4.4.2 but it has the boot loop.
    Can you help me get a working phone again? At this point I'm not interested in which version as long as it works.
  • Jiayu Mobile:
    Thank you for your mail.
    Could you tell us your Order Number? We will check it for you soon.
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• From rebeca jurio marco at 4/30/15 6:46 AM
  • hello I would like to buy this phone , I would like to know more or less when you would be available . thanks
  • Jiayu Mobile:
    Thank you for your mail.
    Now we have Jiayu G5S Black Color version in stock and ready to send,when we got the White Color version in stock,we will email you.
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• From Iñaki Amostegui Martinez. at 4/30/15 6:30 AM
  • I want to buy Jiayu model G5s white and put on your page no stockstock , would like to know when they would be available this model and color.
  • Jiayu Mobile:
    Thank you for your mail.
    Now we have JIayu G5S Black Color version in stock and ready to send.The White Color version will be in stock next week.
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• From Dimitris Laliotis at 4/16/15 4:10 AM
  • CAN SOMEONE EMAIL ME THE 4.4 ROM PLEASE.
    
    I've been begging for like a month
  • Jiayu Mobile:
    Thank you for your mail.
    www.jiayu-store.com/blog/jiayu-g5s-octa-core-android44-firmware-download/
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• From Sarah Haller at 4/9/15 11:23 PM
  • Hello,
    when will it be available again?
  • Jiayu Mobile:
    Thank you for your mail.
    When we got Jiayu G5S 4G LTE version in stock,we will email you.
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• From Dalibor Susek at 4/9/15 12:51 PM
  • my 1. question:
    Hello, I have installed the mobile app MAPS, GPS Test, GPS status and Genius maps. When I turn on the GPS the mobile phone accurately determines my position but after a while loses signal. The signal is lost even though I didn’t change my position. Please help to resolve the problem. Thank you
    Dalibor Susek
    
    my 2. question:
    I bought the mobile phone from the Info-mobile stil j.d.o.o. company in Croatia. They
    cannot solve my problem with GPS. I don't know the order number. I'm sending you S/N: JYG5ES1441013737, IMEI: 861223020137374. Thank you
    Dalibor Susek
    
    your answer:
    Jiayu Mobile:
    Thank you for your mail.
    Our after sale service will contact you soon.
    
    No one has contacted me and I am still waiting your help in how to repair problems with GPS.
    Thank you
    Dalibor
    
    
    
  • Jiayu Mobile:
    Thank you for your mail.
    We are Jiayu online store, and all our Jiayu Mobiles come with 12 months warranty.
    According to Jiayu’s policy, the warranty is provided by reseller, please contact your reseller.
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• From Dimitris Laliotis at 4/7/15 3:55 AM
  • Is there a problem that you cannot send me the new firmware? I have 4.2.2 android and i need to upgrade to 4.4. For the third time...
    
    this is my phone:
    Jiayu G5S MTK6592 Octa Core 4.5 Inch Corning Gorilla IPS Screen RAM 2GB Android Smart Phone
    
    This is my order num:
    10500002772
    
    My email is la*********@gmail.com
    
    Please send me the firmware already
  • Jiayu Mobile:
    Thank you for your mail.
    We will release on our website when we got the latest firmware, please check our website.
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• From Kostas at 4/6/15 1:27 PM
  • I tried to install custom firmware to my JIAYU G5S but stuck.
    Can you mail me the drivers and a guide to reset my G5S?
  • Jiayu Mobile:
    Thank you for your mail.
    We will email the firmware and drivers to you.
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• From Robert at 4/2/15 5:22 AM
  • Hi,
    my back cover for the 5gs is broken. Do you have a silver back cover?
    Robert
  • Jiayu Mobile:
    Thank you for your mail.
    Can you tell us your order number?Can you take some pictures for us?We will check it for you soon.
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• From Dimitris Laliotis at 4/2/15 12:34 AM
  • hi,
    
    My android version is 4.2.2 and i cannot update with the default app of the phone (Update System). How can i update it? Can you guide me please ? I tried the link that it says you can download the ROM but its not translate it and i cannot find the download.
    
    My order number is 10500002772, please email the file to update.
    
    Thank you
  • Jiayu Mobile:
    Thank you for your mail.
    We will email the firmware ROM and the update guide to you,please check your mail.
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• From Lisa at 3/31/15 1:56 PM
  • How can I order the Jiayu G5S? It says that it's available but I can' find the buy button...
  • Jiayu Mobile:
    Thank you for your mail.
    When we support Jiayu G5S Phone order service,we will email you.
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• From Jaroslav Klockov at 3/19/15 2:42 AM
  • But it's written Availability: Out of stock.
  • Jiayu Mobile:
    Thank you for your mail.
    We have update on our website,please check our website.
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• From Jaroslav Klockov at 3/19/15 2:06 AM
  • When you will have WHITE jiayu g5s in stock?
  • Jiayu Mobile:
    Thank you for your mail.
    We have Jiayu G5S White Color version in stock and ready to send.
  • Do you find this question helpful?  Yes   No
• From Jaroslav Klockov at 3/18/15 5:07 AM
  • I'm going to order Jiayu g5s white. I have some questions:
    1. Is it original phone?
    2. Is there any possibility to pre-order white phone?
    3. How much costs shipping to Lithuania?
    4. How long could take shipping?
    5. Is there any jiayu service center in Lithuania?
    6. If change firmware of the telephone will it lose warranty?
    7. Is there any possibility for you to change firmware on android 4.4?
    
  • Jiayu Mobile:
    Thank you for your mail.
    We are Jiayu Mobile Phone online store,we support shipping to Lithuania and the shipping cost is 12.4USD.
    We will have fully test before we send,and all our Jiayu Mobile Phone come with 12 months warranty.
    We only provide genuine and original Jiayu Mobile phone.
  • Do you find this question helpful?  Yes   No
• From musty at 3/15/15 3:44 AM
  • Plss.we need jiayu products stock in nigeria. I got mine as a gift and its cool.
  • Jiayu Mobile:
    Thank you for your mail.
    We have Jiayu G5S Phone in stock and ready to send.
  • Do you find this question helpful?  Yes   No
• From dalibor susek at 3/12/15 1:44 PM
  • I bought the mobile phone from the Info-mobile stil j.d.o.o. company in Croatia. They
    cannot solve my problem with GPS. I don't know the order number. I'm sending you S/N: JYG5ES1441013737, IMEI: 861223020137374. Thank you
    Dalibor Susek
  • Jiayu Mobile:
    Thank you for your mail.
    Our after sale service will contact you soon.
  • Do you find this question helpful?  Yes   No
• From Jaroslav Klockov at 3/12/15 1:22 AM
  • Hello,
    
    I'm going to order Jiayu g5s white. I have some questions:
    1. Is it original phone?
    2. Is there any possibility to pre-order white phone?
    3. How much costs shipping to Lithuania?
    4. How long could take delivery?
    5. Is there any jiayu service center in Lithuania?
    6. If I change firmware of the telephone will it lose warranty?
    7. Is there any possibility for you to change firmware on android 4.4?
  • Jiayu Mobile:
    Thank you for your mail.
    We are Jiayu Mobile Phone online store,we support shipping to Lithuania and the shipping cost is 12.4USD.
    We only provide genuine and original Jiayu Mobile Phone.
    We will have fully test before we send,all our Jiayu Mobile Phone come with 12 months warranty.
  • Do you find this question helpful?  Yes   No
• From dalibor susek at 3/8/15 2:03 PM
  • Hello, I have installed the mobile app MAPS, GPS Test, GPS status and Genius maps. When I turn on the GPS the mobile phone accurately determines my position but after a while loses signal. The signal is lost even though I didn’t change my position. Please help to resolve the problem. Thank you
    Dalibor Susek
  • Jiayu Mobile
    Thank you for your mail.
    Can you tell us your order number?We will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From Catalina at 3/4/15 12:18 PM
  • Hi ! It's this color version ( white) on stock ? I Would like to buy it . Please announce me as faster it is possible !
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu S3 White Color version will be in stock at the end of March,2015.
  • Do you find this question helpful?  Yes   No
• From ibrahim at 3/4/15 12:06 PM
  • How can we get jiayu product in nigeria
  • Jiayu Mobile:
    Thank you for your mail.
    We support shipping to Nigeria and you will got your package in 3 business days.
  • Do you find this question helpful?  Yes   No
• From gwent at 3/3/15 9:42 PM
  • Please help. a jiayu g5s. ROM 4.4 refreshing the touch screen unusable. The upper part is beneath and the lower part is above. Is now frimware what solves the problem?
  • Jiayu Mobile:
    Thank you for your mail.
    We will mail the firmware ROM to you.
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• From Virginia Madera at 2/28/15 8:26 AM
  • ¿Podría avisarme cuando esté disponible a mi correo electrónico?
  • Jiayu Mobile:
    Thank you for your mail.
    We will email you when we support Jiayu G5S Phone White Color version order service.
  • Do you find this question helpful?  Yes   No
• From Virginia Madera at 2/27/15 4:29 PM
  • Por favor, ¿podría avisarme cuando esté disponible en stock? Gracias.
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5S White Color version will be in stock in the middle of March.
    
  • Do you find this question helpful?  Yes   No
• From Marko Brkic at 2/26/15 2:19 PM
  • Hi
    i buy yesterday the Jiayu G5s 2GB black one. I take fast shipping to sweden. 3-5days.
    but when will i get it really? I drive to di holidays in 2 weeks. Hope to get mobile before.
    Regards
    Marko
  • Jiayu Mobile:
    Thank you for your mail.
    We will update the tracking number for you,please check your mail box with tracking number.
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• From Baldomero at 2/25/15 1:11 AM
  • Can you please let me know when you will have again the G5S white version in stock. And also what would be the final price with the added transport fee to Romania.
    Thank you and have a good day.
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5S White Color version will be in stock next month,and the shipping cost to Romania is 12.4USD.
  • Do you find this question helpful?  Yes   No
• From George at 2/25/15 12:49 AM
  • Please notify me when Jiayu g5s is available again. I really like the white one.
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5S White Color version will be in stock next week.
  • Do you find this question helpful?  Yes   No
• From mourad nedjar at 2/25/15 12:43 AM
  • Hi.whene you receib jiayu G5S again.telle me please.
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5S White Color version will be in stock next week.
  • Do you find this question helpful?  Yes   No
• From sharke at 2/25/15 12:42 AM
  • Please, contact me when jiayu G5S is available
  • Jiayu Mobile:
    Thank you for your mail.
    We will email you when we got Jiayu G5S Phone in stock.
  • Do you find this question helpful?  Yes   No
• From Emil at 2/12/15 1:50 AM
  • Hi,
    
    Whe could i find firmware/rom for G5L (1GB RAM) version?
    
    Regards,
    Emil
  • Jiayu Mobile:
    Thank you for your mail.
    We will release the firmware ROM on our website.
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• From Kitti at 2/5/15 4:21 PM
  • Hello!
    Can you please tell me any information about when the WHITE Jiayu G5s will be available again? It says that it's out of stock now.
    Thanks for the answer.
  • Jiayu Mobile:
    Thank you for your mail.
    When we got Jiayu G5S White Color version in stock,we will email you.
  • Do you find this question helpful?  Yes   No
• From Niki Dantili at 2/5/15 12:16 PM
  • hello , i would like to order a G5S in white but is out of stock. when will it be available again?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5S White Color version will be in stock next month.
    We have Jiayu G5S Black Color version in stock and ready to send.
  • Do you find this question helpful?  Yes   No
• From Agnes Bacsa at 2/5/15 7:02 AM
  • Two days ago i've ordered a g5s white with express dhl shipping. than it was described, than it is in stock and ready to shipping. but now i see, it is out of stock. i think it is unfair, because if i know this, i wont order it, or no with express shipping. can you say, when will be it on stock exactly? and if it is possible i would a full refund of shipping fee.
    thank you for your answer
  • Jiayu Mobile:
    Thank you for your mail.
    When we got Jiayu G5S White Color version in stock,we will email you.
  • Do you find this question helpful?  Yes   No
• From Agi at 2/5/15 4:29 AM
  • Two days ago i ordered a g5s white whit express shipping. Than it was in stock, but now i see it is out of stock. It is not so fair, because if i know this, i wouldnt ordered it, or didnt ordered it with express shipping. Do you know, when will be it in stock, or can i get a refund of express shipping fee? Thanks for the answer
  • Jiayu Mobile:
    Thank you for your mail.
    Can you tell us your order number?We will check it for you soon.
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• From niki Dantili at 2/4/15 12:43 PM
  • Hello I would like to order a Jiayu G5S in white but it is out of stock..when will it be available again?
  • Jiayu Mobile:
    Thank you for your mail.
    When we got Jiayu G5S White Color version in stock,we will email you.
  • Do you find this question helpful?  Yes   No
• From Kitti at 2/4/15 10:50 AM
  • Hello!
    Can you tell me when can I buy a white Jiayu G5S? It says that it is out of stock now.
  • Jiayu Mobile:
    Thank you for your mail.
    When we support Jiayu G5S White Color version order service,we will email you.
  • Do you find this question helpful?  Yes   No
• From Gabor at 1/29/15 6:59 AM
  • Hello, I would like to ask you where can I update my 5Gs to android 4.4. Also, will there be an update to lollipop in the close future?
    
    I sometimes have problem with the text writing, when I click on the far right part of the touchscreen, it gets bigger and I can not write properly anymore. I have to close the sms totally and start over. Is there a solution for this?
    
    Thanks
  • Jiayu Mobile:
    Thank you for your mail.
    We will email the firmware ROM to you,please check your mail.
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• From Dimitris Laliotis at 1/20/15 3:09 AM
  • hi,
    
    My android version is 4.2.2 and i cannot update with the default app of the phone (Update System). How can i update it? Can you guide me please ?
    
    As for the gps signal, it is unexistant indeed. Its not that i dont have the maps as you have suggested to fix this, it is that the device cannot find its location. I've downloaded apps that the map is stored in my phone and gps does not work. So it must be hardware malfunction. 2 friends of mine also have g4 (mine is g5s) and they also have the same problem. So its not just 1 device malfunction. If you have a solution that could actualy fix this, then i am all ears. If you don't, some refund for the thing i bought and i didn't get would ease the pain. And remove from the site that this device has gps.
    
    In other matters, the device is fine and i am satisfied, device is good.
    
    
    Thank you.
    
    
    
    
  • Jiayu Mobile:
    Thank you for your mail.
    Can you tell us your order number?Our sale service will contact you soon.
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• From Dan at 1/19/15 11:39 PM
  • Hello,
    I have a problem charging my G5S+. The cable is OK but the phone jack is broken. Any suggestions?
  • Jiayu Mobile:
    Thank you for your mail.
    Our Jiayu Factory do not release Jiayu G5S+ Phone,your phone is fake Jiayu Mobile.
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• From THEO at 1/19/15 9:09 AM
  • hello!II would like to buy a jiayu g4s in white but I see that it is out of stock.......if I buy a jiayu g5s instead ,can you send me a 3000mah battery as a gift? Can you also remove all the Chinese apps from g5s?how long does it take to send to Greece?
  • Jiayu Mobile:
    Thank you for your mail.
    We have Jiayu G5S white Color version in stock and ready to send.You will got your package in 5-10 days around by Express.
  • Do you find this question helpful?  Yes   No
• From okarter prince at 1/5/15 6:21 PM
  • i would love to get a cold or silver version of the jaiyu g5s.
    how soon will it be in stock and how much will it cost to deliver it to nigeria?
  • Jiayu Mobile:
    Thank you for your mail.
    We have Jiayu G5S Phone in stock and ready to send. The shipping cost to Nigera is 12.4USD.
  • Do you find this question helpful?  Yes   No
• From steve at 1/5/15 2:21 PM
  • Hello I got this awesome phone 2 months ago and what I can say is that it is perfect I love it. There is only one problem that if you fix it this phone has nothing less than others big brand, the problem is GPS. Can you help me to fix it?
  • Jiayu Mobile:
    Thank you for your mail.
    Please download your local maps from Google Play Store.
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• From shiva at 12/28/14 8:33 PM
  • hi I'm from india.I would like to buy Jiayu G5S MTK6592 white. before that i want u to clarify my following doubts
    1. will it work in india
    2. Does this mobile has international warranty(is there any service center in india).
    3.Is it possible for you to deliver the courier to following address
    chennai, Tamil nadu, India - 600040.
    Waiting for your reply
    
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G5S Phone support working in India and all our Jiayu Mobile Phone come with 12 months warranty,we support shipping to India and you will got your package in 3 business days by Express.
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• From Edi at 12/19/14 4:17 AM
  • Must I extra Tax for shipping to Germany? I mean German customs duty.
  • Jiayu Mobile:
    Thank you for your mail.
    We will print your package value under 50USD,but we are not sure about your local customs.
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• From Edi at 12/17/14 6:09 AM
  • How much costs the shipping to Germany?
  • Jiayu Mobile:
    Thank you for your mail.
    The shipping cost to Germany is 12.4USD.
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• From fran perez at 12/17/14 12:16 AM
  • to express it pays customs clearance
  • Jiayu Mobile:
    Thank you for your mail.
    We will print your package value under 50USD,but we are not sure about your local customs.
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• From Pointer at 12/9/14 5:48 PM
  • Tem como enviar com valor baixo, pois meu país é muito imposto. Obrigado.
  • Jiayu Mobile:
    Thank you for your mail.
    We support worldiwide shipping and we suport Paypal.
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• From Andre at 12/9/14 5:38 PM
  • hi, how much will it cost to ship to Indonesia??
  • Jiayu Mobile:
    Thank you for your mail.
    The shipping cost to Indonesia is 12.4USD.
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• From Alessio at 12/8/14 2:53 PM
  • Hi,
    my order number is 10500006682 dated 12/08/14, can you mark the price on package 25 USD, and write mp4, and send me receipt on email with same price please. Thank you
  • Jiayu Mobile:
    Thank you for your mail.
    We got your message and we will update for you.
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• From Alessio at 12/8/14 2:53 PM
  • Hi,
    my order number is 10500006682 dated 12/08/14, can you mark the price on package 25 USD, and write mp4, and send me receipt on email with same price please. Thank you
  • Jiayu Mobile:
    Thank you for your mail.
    We got your message and we will update for you.
  • Do you find this question helpful?  Yes   No

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