Jiayu G4S MTK6592 Octa Core Corning Gorilla Touch Scree RAM 2GB Android Mobile White

Questions on Jiayu G4S MTK6592 Octa Core Corning Gorilla Touch Scree RAM 2GB Android Mobile White

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• From Gabo at 9/23/15 10:14 AM
  • Hi, do you send to México?, by EMS? thanks!
  • Jiayu Mobile:
    Thank you for your mail.
    We support shipping to Mexico ,we support EMS shipping.
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• From Bran at 9/15/15 9:00 AM
  • Jiayu G4S
    How can I install the Croatian language
  • Jiayu Mobile:
    Thank you for your mail.
    When we release the latet firmware ROM,we will update on our website.
  • Do you find this question helpful?  Yes   No
• From Benjamin Courtois at 3/2/15 11:26 AM
  • wann kommt das handy im deutschland an
  • Jiayu Mobile:
    Thank you for your mail.
    You will got your package in 3 business days by Express.
  • Do you find this question helpful?  Yes   No
• From irisz at 2/14/15 1:43 AM
  • When will this phone be back in stock?
  • Jiayu Mobile:
    Thank you for your mail.
    The White Color version will be in stock next month.
    We have Jiayu G4S Black Color version in stock and ready to send.
  • Do you find this question helpful?  Yes   No
• From Karol at 2/8/15 9:30 AM
  • Hello, I would like to order the Jiayu G4S MTK6592 white, with a pair of white cell phone headsets, a white silicon case and screen protector.
    What is the final USD price for all the above, how much do i have to pay for shipping and when will it come to Poland. I would also like to ask if it is possible for you to pre-install the polish language without the chinese programs.
    Thank you in advance
  • Jiayu Mobile:
    Thank you for your mail.
    The shipping cost is 12.4USD shipping to Poland and Jiayu S3 phone do not pre-installed with Polish Language.
  • Do you find this question helpful?  Yes   No
• From Phil Xandi at 2/6/15 8:02 PM
  • Hello i want to order this phone but i want to ask you a few questions first.
    -Is it in stock
    -Is the OTG function working in this model?
    -Can you ship it to Greece with lower package value to avoid customs duties?
    Thanks for your time.
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G4S Phone is in stock and ready to send,support OTG function.
    We support shipping to Greece and we will print your package value uder 50USD.
  • Do you find this question helpful?  Yes   No
• From Zsolt at 1/30/15 1:25 PM
  • When will you have in stock this item??? Thanks
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu S3 RAM 3GB version will be in stock at the end of Feb,2015.
  • Do you find this question helpful?  Yes   No
• From mike at 1/15/15 11:36 AM
  • Hallo jaiyu, I both the g4s. It worked fine, but after installing the official 4.4 android (Esp) I can't call annimore. Every time I try it, it disconnects after a few seconds.
    
    Can i resset the phone or is it posseble that there are some settings that are creating this problem?
    
    I hope you have a anser for me. So that i can use it again.
    
  • Jiayu Mobile:
    Thank you for your mail.
    Do not worry, please try to reset your mobile to factory mode.
  • Do you find this question helpful?  Yes   No
• From Manuel Rodriguez at 1/14/15 9:54 PM
  • hola quisiera saber cuando van a tener stock del jiayu g2f wcdma. gracias
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G2F Phone are out of stock,please check more Jiayu Mobile Phone.
    http://www.jiayu-store.com/buy-jiayu-mobile.html
  • Do you find this question helpful?  Yes   No
• From avijit at 1/12/15 12:02 AM
  • Hey,i live in bangladesh..i want to buy this phone.but i don't have any credit/debit card..can i buy this phone?
  • Jiayu Mobile:
    Thank you for your mail.
    We support Paypal and Bank Transfer.
  • Do you find this question helpful?  Yes   No
• From Puccio Daniele at 1/2/15 3:10 PM
  • hi, I just placed an order (10500007062). could you please just declare 52USD in the package? for me it is really very important. I await response, cordially, Daniele
  • Jiayu Mobile:
    Thank you for your mail.
    We got your message and we will update for you.
  • Do you find this question helpful?  Yes   No
• From Anna Wolfson at 12/24/14 12:32 PM
  • hi ! My order is 10500006916
    Please , remove Chinese apps !!! I want just English apps. Do you have Hebrew pre-install ???
    I need a EU charge plug
    Thanks
  • Jiayu Mobile:
    Thank you for your mail.
    We got your message and Jiayu G4S Phone come with English Setting.
    When we release Hebrew Language,we will update on our website,we will send the right adapter according your shipping address.
  • Do you find this question helpful?  Yes   No
• From Ema at 12/4/14 12:30 AM
  • Hi!
    Can you explain me what does it mean: "Buy 2 for $165.40 each and save 100% "?
    Thank you!
    
  • Jiayu Mobile:
    Thank you for your mail.
    We will update on our website,please check our page.
  • Do you find this question helpful?  Yes   No
• From Ema at 12/4/14 12:24 AM
  • Hi!
    Can you explain me what does it mean: "Buy 2 for $165.40 each and save 100% " ?
    Thank you.
  • Jiayu Mobile:
    Thank you for your mail.
    We will update on our website,plesae reflash.
  • Do you find this question helpful?  Yes   No
• From Rinat at 12/2/14 11:12 AM
  • Hi
    i would like to buy 2 mobiles, is it possible to ge them with a pre installed hesrew language,
    I also need them with a reduced price printing on the lable, is it possible?
    Thanks in advanced,
  • Jiayu Mobile:
    Thank you for your mail.
    When we release new Firmware ROM,we will email you.
    Jiayu G4S phone do not pre-installed with Hesrew Language.
  • Do you find this question helpful?  Yes   No
• From igor at 11/27/14 1:13 PM
  • Hi , i have original jiayu g4s with original kit kat ,but GPS doesnt work and any hardware info doesnt see GPS mounted on phone, how can i fix this bug ? Thanks
  • Jiayu Mobile:
    Thank you for your mail.
    Our engineer will check it for you and we will release the guide for you.
  • Do you find this question helpful?  Yes   No
• From Anna Wolfson at 11/19/14 11:31 PM
  • Hello . I live in Israel and no keyboard in Hebrew. also have many programs in Chinese which I would like to delete , but I do not understand what this program. maybe you have the firmware for the Hebrew language ?
  • Jiayu Mobile:
    Thank you for your mail.
    Please download the keyboard from Google Play Store.
  • Do you find this question helpful?  Yes   No
• From manos t. at 11/19/14 1:25 AM
  • Hello,
    I would like to order a Jiayu G4S MTK6592 white, a EU charge plug, a pair of white cell phone headsets, a white silicon case, screen protector and a Kingston 16BG C4.
    What is the final € price for all the above, how much do i have to pay for shipping and when will it come to Greece.I would also like to ask if it is possible for you to pre-install the greek language.
    Thank you in advance
  • Jiayu Mobile:
    Thank you for your mail.
    We have Jiayu G4S Phone in stock and ready to send,we support shipping to Greece and you will got your package in 3-5 business days around by Express.
    Jiayu G4S Phone support Greek Lanuguage.
  • Do you find this question helpful?  Yes   No
• From Petr at 11/10/14 5:37 AM
  • I would like to buy Jiayu G4S MTK 6592. What is android 4.2 or 4.4? Does this phone support preinstall Czech lanquage and google play? I need EU adapter for power cable (where do I write in order)?
    
    Thank you for your quickly answer.
    
    Petr
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G4S come with Android 4.2. It supports Czech language and google play.
    All our package will come with adapter.
  • Do you find this question helpful?  Yes   No
• From Károly Deli at 11/6/14 10:25 PM
  • Has the mobile Hungary language pre-installed?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G4S Phone do not pre-installed with Hungary language.
  • Do you find this question helpful?  Yes   No
• From Iva at 11/6/14 6:41 PM
  • I would like to order this phone. Does it have install croatian language? how much do i have to pay shipping and when will it come to croatia? also, if i order it could you send me EU charger?
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G4S Phone do not pre-installed with Croatian Language an the shipping cost is 12.4USD shippin gto Croatia and we will send the right adapter according your shipping address.
  • Do you find this question helpful?  Yes   No
• From Spiros at 11/4/14 1:14 PM
  • Hello,
    I just made my order (#10500006197)
    I would like tou ask if it is possible to reduce the custom tax?
    Also it would be nice if greek language was pre-installed and a EU charge plug.
    Thank you in advance
  • Jiayu Mobile:
    Thank you for your mail.
    We got your message and we will print your package value under 50USD.
    Jiayu G4S Phone pre-installed with Greek Language and we will send EU adapter as a gift for you.
  • Do you find this question helpful?  Yes   No
• From Spiros Kapnisis at 11/4/14 1:00 PM
  • Hello,
    I just made my order (#10500006197)
    I would like tou ask if it is possible to reduce the custom tax?
    Also it would be nice if greek language was pre-installed and a EU charge plug.
    Thank you in advance
  • Jiayu Mobile:
    Thank you for your mail.
    We got your message,we will print your package value under 50USD.
    Jiayu G4S Phone pre-installed with Greek Language and we will send an EU charger for you as a gift.
  • Do you find this question helpful?  Yes   No
• From ana at 11/4/14 1:02 AM
  • Hello does this phone support 3g in Israel?
    Does this phone support preinstall Hebrew lanquage and 4.4 android?
    How much does it cost to send to Israel and in long will it take?
    Thanks
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G4S Phone do not pre-installed with Isreal Language and support 3G WCDMA network.
    The shipping cost to Isreal is 12.4USD and you will got your package in 7-10 days around.
  • Do you find this question helpful?  Yes   No
• From petr at 11/1/14 1:26 PM
  • Dobrý den
    
    má telefon předinstalovanou češtinu? Děkuji.
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G4S Phone do not support Czech Language.
  • Do you find this question helpful?  Yes   No
• From PANAGIOTIS APOSTOLOU at 10/30/14 8:48 AM
  • I have bought 2 mobile phones Jiayu..the one writes JY-G4 and the other JY-G4S what is the difference?
    Also how can I fix the interne browser which is in chinese language..the one mobile phone works well in Greek but the other not..what can I do?
    
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G4S is the advanced version of Jiayu G4, you can set the language from setting.
  • Do you find this question helpful?  Yes   No
• From Leonel Vas at 10/16/14 3:31 PM
  • Dear Sirs
    I live in Portugal and I have just received my G4S from Spain. However I was sad to discover that I cannot text in Portuguese language alphabets (ç,ã,á,é, õ characters do not exist). How can I change the text input? Can you send me instructions on I can install these alphabets? Besides this problem I am so far happy with the overall quality of the phone.
    Thank you
  • Jiayu Mobile:
    Thank you for your mail.
    You can download Portuguese keyboard from Google Play Store,we will release the guide on our website,Any question please tell us.
  • Do you find this question helpful?  Yes   No
• From andrea at 10/10/14 4:53 PM
  • Salve..vorrei acquistare lo smartphone jiayu g4s e volevo conoscere le spese di spedizione e di dogana verso l'italia
  • Jiayu Mobile:
    Thank you for your mail.
    We have Jiayu G4S Phone in stock and ready to send,we support shipping to Italy and the shipping cost is 12.4USD.
  • Do you find this question helpful?  Yes   No
• From Foteini at 10/10/14 8:04 AM
  • can yoy tell me the sar value of Jiayu g4s???
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G4S Phone SAR Value is 0.038W/KG
  • Do you find this question helpful?  Yes   No
• From Jason at 10/8/14 9:08 AM
  • Hello does this phone support 3g in Ireland? Email reply if possible.
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G4S Phone are unlocked Android Smart Phone,support WCDMA 900/2100MHz
  • Do you find this question helpful?  Yes   No
• From Jason at 10/7/14 11:09 AM
  • Hello, is 3g network supported in Ireland? My network is three mobile.
    Also I have not ordered yet but when I do shall I post my order number here so you can you print the package value under $50.
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G4S support Ireland 3G network.
    Please inform us your order number after your order placed by email.
  • Do you find this question helpful?  Yes   No
• From Rcd at 10/4/14 9:20 PM
  • How can i encash my loyalty points?
  • Jiayu Mobile:
    Thank you for your mail.
    Please check it here
    http://www.jiayu-store.com/points-and-rewards
  • Do you find this question helpful?  Yes   No
• From Rcd at 10/4/14 9:16 PM
  • Plz tell me how much to pay in yuan if i buy two phones .Do you have any physical store in yiwu?
  • Jiayu Mobile:
    Thank you for your mail.
    We support worldwide shipping and our sale service will contact you soon.
  • Do you find this question helpful?  Yes   No
• From Rcd at 10/2/14 7:41 PM
  • I m coming to Yiwu. Where can I buy your models in Yiwu?
  • Jiayu Mobile:
    Thank you for your mail.
    We have Jiayu G4S Phone in stock and ready to send,we support shipping toYiwu.
  • Do you find this question helpful?  Yes   No
• From Alex at 9/29/14 4:28 AM
  • I have G4S 4.2.2 ROM, I would like to update to Android 4.4 ROM - please can you send me the address to get the update for the English version.
    
    Many thanks.
  • Jiayu Mobile:
    Thank you for your mail.
    Yes,we have release the latest Android 4.4 Firmware ROM on our website,please update the firmware.
  • Do you find this question helpful?  Yes   No
• From bill roudos at 9/28/14 4:39 PM
  • Do you have Jiayu G4S MTK6592 Octa Core Corning Gorilla Touch Scree RAM 2GB Android Mobile black color?Does this phone support preinstall Greek lanquage and 4.4 android?Can you send it to me by post and what is the cost?Thanks.
  • Jiayu Mobile:
    Thank you for your mail.
    We have Jiayu G4S Black Color verion in stock and ready tos end,we will release the Greek Language on our website and the shipping cost is 12.4USD.
  • Do you find this question helpful?  Yes   No
• From Lilyana at 9/21/14 12:17 PM
  • Hi there,
    
    The GPS on G4S is not working at all. How that could be fixed?
    Also, Wi-Fi is quite low. Is there something that could be done?
    
    Thanks,
    Lilyana
  • Jiayu Mobile:
    Thank you for your mail.
    Please try choose Setting==>>reset your phone.
  • Do you find this question helpful?  Yes   No
• From Jon at 9/20/14 9:51 AM
  • Is there any reason why China Telecom SIM Cards do not work on this telephone? Is there any other SIM Card from any other Company for which this telephone is not suitable?
    Thanks for the answer.
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G4S do not support the frequency of China Telecom.
    Please check the frequency before buying.
  • Do you find this question helpful?  Yes   No
• From Christian Blasco Galiano at 9/19/14 5:47 AM
  • After buying the mobile in April, for 1 week it does not ignite. It started going out messages of " Withdraw the battery, etc " and now it does not ignite.
    
    I have tried to change the battery and it continues without working.
    
    That options of guarantee and since I can solve? Thank you.
  • Jiayu Mobile:
    Thank you for your mail.
    Could you tell us your order number? We will check for you soon.
  • Do you find this question helpful?  Yes   No
• From Christian Blasco Galiano at 9/19/14 5:47 AM
  • After buying the mobile in April, for 1 week it does not ignite. It started going out messages of " Withdraw the battery, etc " and now it does not ignite.
    
    I have tried to change the battery and it continues without working.
    
    That options of guarantee and since I can solve? Thank you.
  • Jiayu Mobile:
    Thank you for your mail.
    Can you tell us your order number first? We will check for you.
  • Do you find this question helpful?  Yes   No
• From τασος καρατσιομπανης at 9/18/14 2:45 AM
  • hello! I have a jiayu G4S is brand new but came my idea to do it to get root and custom rom but the mobile stuck shut down and will not open .. Please tell me there are ways to fix it; is not charging nor recognizes the computer ... thank you very much
  • Jiayu Mobile:
    Thank you for your mail.
    Root may cause the operation unstable, we sincerely advise you not root if not necessary.
    You can connect your reseller to claim your warranty.
  • Do you find this question helpful?  Yes   No
• From x09 at 9/13/14 4:26 AM
  • Hi, is it possible to have with the new official update android 4.4?
    
    thank you for the answer
  • Jiayu Mobile:
    Thank you for your mail.
    We will update the firmware ROM on our website.
  • Do you find this question helpful?  Yes   No
• From ELEFTHERIA KAPOULA at 9/10/14 8:50 AM
  • Hi, again.
    I did what you told me to do but still nothing (you told me to wipe the SIM Card Gold Chip).. I have signal with my card only in one place and when I move from there is no signal at all (it shows red X). Is there something else I can do???Is it something wrong with the software or is it antenna problem???
    Please help me I have been waiting for so long for this phone and I have no phone!!!
    Thanks again in advance!
  • Jiayu Mobile:
    Thank you for your mail.
    Our after sale service will contact you soon,Any question please tell us.
  • Do you find this question helpful?  Yes   No
• From Daniel Feliciano at 9/10/14 3:05 AM
  • Dear Jason
    I am asking you for a full refund, because the parcel (Order #10500003029) is in your store. More than 90 days had passed an I haven't received my order. The parcel return to the seller store.
    
    As you may check here:
    
    http://www.17track.net/en/result/post.shtml?nums=RF233634457SG
    
    2014-08-28 18:43, Item delivered
    
    2014-08-28 12:20, Delivery in progress (DBUBD)
    
    2014-08-26 10:53, Returned from overseas (Country code: SG)
    
    2014-06-20 13:28, Arrived at overseas (Country code: PT)
    
    2014-06-14 19:33, Despatched to overseas (Country code: PT)
    
    Las week , on thursday, once again I contact the seller in order to solve the problem. He told me that he will resend the package in 3 business days. But they haven't resend anything, because I haven' t received any dispatch note with the tracking number. Yesterday I contact the seller once again asking for my order, and I received a generic answer, telling me that they have contacted with portuguese customs authority, and my order should be arriving my home. Which is false because the item is in the seller store.
    
    After a search in internet with the Paypall seller user id:[email protected] found a lot of claims like mine, with buyers that never received there orders.
    
    This user have registered several china brand domains: ramos - tablet . com cube - tablet . com onda - tablet . com PLOYER - TABLET . COM jiayu-store.com I discover that he uses fake security banners. It seems that they practice selective scamming
    
    I'm am absolutely conviciend that I will never receive my order. So I'm asking for a complete refund.
    
    Today I had made a claim to Paypall, and I will contact chinese authoritys to make a another claim, and report this abusive behavior.
    
    I am also conctacting the portuguese authoritys and financial entities to make report of the activity [email protected]
    
    Best regards
    
    Daniel Feliciano
  • Jiayu Mobile:
    Thank you for your mail.
    We will check with Singapore Post for you and we will release the full report for you.
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• From Daniel Feliciano at 9/9/14 11:08 PM
  • Dear Jason,
    
    As I told you las week, my parcel (Order #10500003029) has return to you store due to problem with documentation with portuguese customs authority.
    
    Las week , on thursday you told me that you will resend the package in 3 business days. You haven't resend anything, because I haven' t received any dispatch note with the tracking number. Are you thinking in sending my parcel or not? More than 90 days had passed and I haven't got my parcel? Is it possible to contact you by phone? Please resend the parcel by DHL? Because this is the only way to avoid problems with portuguese customs authority.
    
    Best regards
  • Jiayu Mobile:
    Thank you for your mail.
    We are checking your package,do not worry,any question please tell us.
  • Do you find this question helpful?  Yes   No
• From Daniel Feliciano at 9/9/14 4:01 PM
  • Dear Jason,
    
    Last thursday, you told me that you will resend my order (Order #10500003029) in 3 business days, by DHL. Almost one week as passed and I havent received any dispatch with the tracking number. Is there any problem with my parcel? Are you gona send it or not? The days are passing and I'm worried because I haven't got any news from you.
    
    Best regards
  • Jiayu Mobile:
    Thank you for your mail.
    We have update the tracking number for you,please check your mail with tracking number.
  • Do you find this question helpful?  Yes   No
• From ELEFTHERIA KAPOULA at 9/9/14 9:40 AM
  • Hi, i just receive my 10500005038 order and i have a problem..The phone can't get signal GSM anywhere????I have tried all three providers mobile here in Greece such as vodafone, wind and cosmote and nothing..I can do something to fix the problem?
    Thank you in advance.
  • Jiayu Mobile:
    Thank you for your mail.
    Please wipe the Gold SIM Card Chip,do not worry,we have fully test before we send,any question please tell us.
  • Do you find this question helpful?  Yes   No
• From Girish Sharma at 9/8/14 6:51 AM
  • Is there any existing/coming device with below features :
    Gorilla glass 3
    Water and dust proof
    5.5” QHD (2560 x 1440 pixels)
    >=3000 mah removable battery
    2 GB RAM
    Snapdragon CPU Octa core
    Adreno GPU
    Available in India at around $300 price tag.
    
  • Jiayu Mobile:
    Thank you for your mail.
    We support shipping to India and you will got your package in 3 busines days.
  • Do you find this question helpful?  Yes   No
• From Johan at 9/8/14 4:51 AM
  • I would like to replace the chinese ROM with a Dutch or English version.
    Is this possible or will it effect the phone and if it is which ROM can you advice
    
  • Jiayu Mobile:
    Thank you for your mail.
    We will release Jiayu G4S English and Dutch Language firmware ROM on our website,any question please tell us.
  • Do you find this question helpful?  Yes   No
• From juan at 9/5/14 10:31 AM
  • this phone can update to android 4.4? or no?
    
    
    thanks
  • Jiayu Mobile:
    Thank you for your mail.
    Jiayu G4S phone support update to Android 4.4 OS.
  • Do you find this question helpful?  Yes   No

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